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Operations Manager

Department of Homeland Security Headquarters · Department of Homeland Security · Washington, District of Columbia

Federal agencyGS-14
At a glance

A job with Department of Homeland Security Headquarters in Washington, District of Columbia. It pays $143,913$187,093 per year at grade GS-14. Applications close on Nov 21, 2026 — 66 days left.

Working pattern
On site
Who can apply
Competitive service, Excepted service
Clearance
Secret

Main duties

  • The Operations Manager will serve as a member of the Confidential Human Source Branch within CBP's Office of Intelligence.
  • The incumbent will support law enforcement operations, investigations, and administrative functions related to confidential human source management and intelligence collection.
  • This position is located at the Ronald Reagan Building in Washington, DC, and requires collaboration across multiple DHS components and federal law enforcement agencies.
The original posting

Full details

About the role

1-year non-reimbursable assignment. The only compensation for this assignment is the federal salary you are already receiving. CBP Office of Intelligence, Confidential Human Source Branch Operations Manager Series Requested: 1801 or 1895 Security Clearance: Secret Virtual/Remote: No Only current, full-time federal employees are eligible.

Resumes are reviewed every 30 days until selection/closing date. This is a Detail, not a Developmental Rotation. Supervisory approval form must be signed.

What you will do

  • The Operations Manager will serve as a member of the Confidential Human Source Branch within CBP's Office of Intelligence.
  • The incumbent will support law enforcement operations, investigations, and administrative functions related to confidential human source management and intelligence collection.
  • This position is located at the Ronald Reagan Building in Washington, DC, and requires collaboration across multiple DHS components and federal law enforcement agencies.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

How you will be evaluated

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment.

If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made.

You must submit the supporting documents listed under the required documents section of this announcement.

Note: DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and/or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

Documents you must provide

  • Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth.
  • Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section.
  • SF-50: Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information: Your appointment in the Federal service Tenure Grade and Step Full performance level If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.
  • DHS Joint Duty Assignment Application Form signed by your supervisor.
  • Please click on the following link to access the required form DHS Form 250-02.

What to expect next

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process.

To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final JDA offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

Telework: Telework eligibility is based on the needs of the office and is subject to change. Additional information pertaining to your interest and availability for this position may be needed after the closing date of the Joint Duty Assignment vacancy announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.

Additional information

**DHS does not offer any additional benefits beyond that which the Federal employee is already receiving. If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

Selected applicants for a JDA are requested to fulfill the items below during the JDA: Complete the DHS Joint Duty Assignment Progress Plan to include: Phase 1: Establish assignment objectives within the first 30 days of the JDA. Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.

Phase 3: Complete a final review within the last 30 days of the JDA.

How to apply

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Details on this page reflect the source posting as of Sep 17, 2026. Closing dates and salary ranges can change without notice — the official listing is always authoritative. How our coverage works.

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