Morale Welfare and Recreation Director

About the role

This position is assigned to U.S. Naval Support Facility, Diego Garcia. Incumbent oversees and administers Morale, Welfare and Recreation (MWR) services; including dining, retail sales, entertainment, recreation, sports, and physical fitness programs.

The incumbent serves as the Funds Custodian, who controls and expends the funds for the MWR Programs. ***ACCESS TO MEDICAL AND DENTAL CARE IN DIEGO GARCIA IS EXTREMELY LIMITED. Please see Additional Information section below.***

What you will do

• In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
• Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
• Duties include but are not limited to: Develops management plans and directives concerning planning, scheduling and coordinating all major food & beverage, leisure, recreational, resale activities, administration, operation, and utilization of Non-Appropriated Fund Instrumentality (NAFI) assets and facilities associated with the installation which include the following major divisions: Food & Beverage Division, Recreation Service Division, Picnic & Recreation Areas, Resale & Programs Division, and MWR Support Services Division.
• Performs and directs periodic or scheduled surveys, audits, reviews, and inspections to determine overall MWR operational conditions and requirements.
• Evaluates overall MWR management objectives, identifies most economical and efficient management practices and prepares directives, guides, and other procedural releases for application by lower grade management personnel and contractors in the administrative control and implementation of current and additional food & beverage, recreational activities and lodging services.
• Acts as overall area coordinator for all Department of War (DoW)/United Service Organizations entertainment groups and off island entertainment performing or transiting Diego Garcia.
• Maintains direct contact with the Entertainment Coordinator, Armed Forces Professional Entertainment Office, and monitors and ensures appropriate hospitality support (e.g., local air/ground transportation, billeting, feeding, relaxation between performances or flight schedules and other technical requirements).
• Provides leadership and serves as the NAVSUPPFAC representative and spokesperson for MWR management.
• Serves as a member of the various installation club and recreation advisory groups.
• Attends conferences to acquire and present information concerning trends and techniques in food & beverage, recreation operations.
• Develops guidelines, procedures and instructions, within the framework of Navy policies, governing the management functions related to providing required food & beverage, recreational services, and maintenance and repair of MWR and facilities or related equipment, cost reporting, and other major activities.
• Advises and makes recommendations for major renovations, acquisition of new facilities and equipment, and new approaches in the key areas of procurement, financial management, organization and staffing.
• Functions as Senior Performance Assessment Reviewer (SPAR) for the BOS Contract for MWR operations.
• Serves as the Non-Appropriated Fund (NAF) Contracting Liaison Officer for the department and ensures satisfactory completion of contract specifications.
• Develops a Quality Assurance Plan that enables monitoring of the BOS Contractor's compliance for the effective operation of MWR and programs.
• Ensures in coordination with Public Works, Diego Garcia that the Navy's interests are protected and that established standards of conduct are rigorously enforced to eliminate potential problems that could bring discredit to the Navy.
• Directs work to be accomplished for up to eight (8) civilians including Offshore Philippines General Schedule Employees (OG) to include (1) OG-11 (GSE11), (1) OG10 (GSE10), (2) OG09 (GSE09), (3) OG08 (GSE08) and (1) OG07 (GS07) equivalent in positions in the areas of Recreation, Finance, Accounting, Budget/Audit, Contracts/Procurement/Purchasing, Payroll, Personnel, Administrative/Clerical, Data Processing, and Performance Assessment Representatives.
• Monitors and evaluates the following key BOS Contractor Managers: MWR Director, Clubs Manager, Recreation Services Manager, Marina Manager and Resource Manager plus approximately 150 personnel performing MWR functions under the contract.
• Exercises full authority for organizational staffing decisions, including selecting candidates for vacancies, directing promotions, and approving reassignments or organizational restructures.
• Identifies staff training and developmental needs, ensuring personnel receive the necessary technical and professional training to maintain high-quality program delivery.
• Promotes employee relations by resolving informal complaints, mediating grievances, addressing potential disciplinary or performance issues in a timely manner, and executing appropriate corrective actions as necessary.
• Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Education

This position does not have a positive education requirement.

How you will be evaluated

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.

Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Documents you must provide

• The following documents are required at the time of application: Resume: limited to two pages, must use Times New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of education: official transcripts only; diplomas and degree audits are not acceptable.
• Failure to provide official transcripts will result in an ineligibility rating.
• Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable) If Currently Overseas: Provide a copy of your PCS Orders, Official no fee Passport.
• If claiming Department of War (DOW) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: Provide a copy of the notice of separation If claiming Veteran's Preference: Provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: Provide a copy of your most recent Personnel Action Report (PAR) or SF-50 NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application.

Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement.

Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Additional information

The initial length of this overseas tour is 12 months unaccompanied; dependent/family member travel will not be authorized. Return rights for current employees must be negotiated with the losing command. Candidates not associated with DOW/DON are ineligible for return rights.

Offer includes retention incentive of 15% of base salary. Recruitment bonus (if eligible) is negotiable IAW agency policies and procedures. Selectees initially recruited from the United States or who are already on a Transportation Agreement will be entitled to transportation and moving costs for themselves.

Household goods may be placed in long-term storage. Employees who require medical or dental care in Diego Garcia may experience severe limitations accessing medical care both on the military installation and the local economy, and also could incur costly medical expenses. General Information: Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.

We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs.

According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.