Mission Support Specialist

About the role

This position is in the Office of the Administrator (AO), Office of Administrative Service and Performance Management, Business Operations Division. About this organization: AO This is an office-centered position--you must physically report to the duty station stated in this announcement on a regular basis.

What you will do

• Plan, coordinate, and support facilities, space, relocation, and logistical requirements for the Office of Administrative Service and Performance Management (OASPM) and organizations within the Office of the Administrator, including sensitive assignments involving multiple organizations and senior leadership.
• Develop and implement administrative procedures, interpret policy, advise management, and improve internal business processes to support efficient operations and compliance.
• Evaluate administrative programs and operations for effectiveness, efficiency, compliance, and improvement opportunities, and develop recommendations for complex, cross-functional issues.
• Manage accountable and custodial property, resolve sensitive issues, and advise management on corrective actions.
• Coordinate administrative resources to support operations, evaluate unusual requirements, and advise leadership on solutions.
• If you are hired at a grade level lower than the full performance level (i.e., highest promotion potential level), your duties will be less complex and you will have more supervisory oversight.
• You may be promoted to more complex duties and work more independently, as your career progresses.
• NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level.
• One or more positions may be filled (in the organization advertised and/or in other organizations), if appropriate to the position.

Requirements

• #LI-DNI You must meet time-in-grade requirements no later than 30 calendar days after the closing date of this announcement.
• NOTE: This requirement remains in effect through 01/18/27.
• This position is designated as Moderate Risk and requires a background investigation.
• Unless an appropriate background investigation is already on record with the Office of Personnel Management, you must undergo a background investigation.
• All conditions of the pre-employment security process must be met before an official letter of employment can be issued with a report for duty date.

How you will be evaluated

You will be evaluated based on how well you meet the qualification requirements listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses (if applicable) to all assessments required for this position.

To preview the application questionnaire, click the following link: *** If you are eligible for consideration, one or more subject matter experts will systematically review your resume to assess the degree to which your background matches the competencies required for successful performance in this position (see the Qualifications section for a list of the critical competencies being evaluated).

Based on the assessment ratings, a score will be calculated to determine if you are among the best qualified candidates. NOTE: Cheating (including the use of a consultant or an AI tool to assist you) on any assessment may result in your removal from consideration for this job.

If you are referred for consideration, you may be subject to additional assessments by the selecting official (e.g., technical writing sample or other work sample, job knowledge test, case scenario analysis, scientific data assessment, structured interview, etc.).

Documents you must provide

• ALL APPLICANTS Resume clearly stating your experience related to this position as described in the Duties and Qualifications sections--include specific dates (MM/DD/YY - MM/DD/YY) so we can determine that you have the required amount of experience (if applicable).
• Your experience description needs to be clear/specific (we may not make assumptions regarding your experience).
• Include a list of awards you have received if you would like them to be considered.
• If your resume includes federal experience, indicate the grade or pay band (e.g., GS-13) for each federal job.
• Resume must not exceed 2 pages.
• If you do not submit a resume that is 2 pages or less, you will be ineligible for further consideration.
• See How to Apply section for more information.
• Notification(s) of Personnel Action (SF-50) that includes Position Title, Grade or Level, and Duty Station and proves the following: ELIGIBILITY TO APPLY - SF-50(s) must prove you meet the criteria in the Clarification from the agency section.
• The most common eligibility requirements are Permanent Employees (proof is reflected in block 24/Tenure on the SF-50), Competitive Status (proof is reflected in blocks 24/Tenure and 34/Position Occupied on the SF-50), In the Office of (proof is reflected in block 22/Name and Location of Position's Organization on the SF-50), and In the Commuting Area (proof is reflected in block 39/Duty Station on the SF-50).
• TIME-IN-GRADE - If you are applying for a higher grade, SF-50(s) must prove you have completed 52 weeks at the next lower grade (next lower grade is identified in the Qualifications section); acceptable SF-50s are two SF-50s at the next lower grade dated at least a year apart OR a within-grade increase at the next lower grade (if you have completed 52 weeks at the next lower grade but have not yet received an additional SF-50 since you entered the grade, submit your appointment/initial SF-50 and an explanation).
• If you are not applying for a higher grade, SF-50 must prove you have been at the grade to which you are applying (or a higher grade).
• Most recent completed annual performance appraisal dated within the last 18 months (if it is not dated within the last 18 months or you have not received a performance appraisal, you must upload a signed/dated explanation why).
• Your submitted performance appraisal must show the overall rating and manager/supervisor's signature that certifies the rating at the time it was given.
• DISPLACED FEDERAL EMPLOYEES WHO ARE ICTAP/CTAP ELIGIBLE Most recent performance appraisal Proof of eligibility Most current SF-50 noting position, grade level, tenure, and duty station

Benefits

Benefits will not change for current permanent EPA employees. If you are selected for this position, situational telework may be approved by your supervisor if you meet eligibility requirements, as allowable by agency policy and/or applicable collective bargaining agreement. EPA policy only allows telework to be approved situationally.

Situational telework is for work or assignments of specific limited duration on an occasional, emergency, or ad hoc basis. NOTE: If you are an EPA employee who currently works at a remote work location (i.e., full-time telework), your approval for remote work does not transfer to this position, subject to Section 501 of the Rehabilitation Act.

What to expect next

You can track the progress of your application via your USAJOBS account by clicking the Track This Application link.

Through your USAJOBS account, you will be notified of the status of your application at four touch-points (some of these notifications may be combined): (1) when your application is received; (2) when we conduct an eligibility and qualification review of your application package; (3) when applications are referred (or not) to the hiring manager; (4) when a selection is made (or not) for the position or the job is canceled.

It is your responsibility to check your USAJOBS account for this application status information. In addition, you will be contacted if further evaluation or interviews are required. If you are selected, you will be contacted personally by the human resources office posting this announcement.

NOTE: We may verify all information you provide in your application package through reference and/or background check, and/or verification of your education. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration.

Additional information

Are you a Displaced Federal Employee?

If so, please read the Required Documents section and visit the EPA website for additional information on the Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP): CTAP/ICTAP NOTE: To be entitled to selection priority, you must be rated well-qualified (i.e., you must have a score of 87 or higher--see the How You Will Be Evaluated section).

If you are selected, travel, transportation, and relocation expenses will not be paid by EPA. Any travel, transportation, and relocation expenses associated with reporting to work in this position will be your responsibility. This position is not in the bargaining unit.

REASONABLE ACCOMMODATION EPA welcomes applications from persons with disabilities. Through the reasonable accommodation process, we provide persons with disabilities an equal opportunity to enjoy the benefits and privileges of employment that persons without disabilities enjoy.

A reasonable accommodation is any change in the work environment or in the way things are customarily done. An accommodation removes workplace barriers and enables an applicant with a disability to have an equal opportunity to participate in the application process, be considered for a position, and, if hired, perform the essential functions of their job.

The EPA National Reasonable Accommodation Coordinators will provide assistance to you, the Human Resources Office, and/or the hiring official as needed. For more information, refer to EPA's Reasonable Accommodation website.

Below is more detailed information about how to request a reasonable accommodation during the application, selection, and hiring process: If you require reasonable accommodation for any part of the application process (submitting the application or completing the application process), contact the Human Resources Office listed below no later than two business days prior to the closing date of this announcement, and the Human Resources Office will work directly with you.

If you are referred to the hiring official for consideration and need an accommodation during the selection process, including the interview, notify the person who contacted you from the hiring official's office.

If you do not hear back within three days about your reasonable accommodation request for the selection process, please notify EPA's National Reasonable Accommodation Coordinators via email at ***. If you are selected and need an accommodation during the hiring process up to orientation, notify the HR Specialist who made the job offer to you.

Please note: Determinations on requests for reasonable accommodation will be made on a case-by-case basis.