Medical Administration Officer

About the role

This position is organizationally aligned within the Health Administration Service (HAS) under the Office of the Assistant Director at Edward Hines Jr. VA Hospital, Hines, IL - level 1a VHA facility. This position serves as the Department Head of the Health Administration Service at Edward Hines Jr. VA Hospital.

The HAS Department head assumes full responsibility for the efficient and uninterrupted operation of the department, the care of its patients, and the management of its personnel.

What you will do

• Department Head Office, Ambulatory Care and Processing - Inpatient and Outpatient (including Community Based Outpatient Clinics (CBOC), Ward Administration, Enrollment and Eligibility, and Health Information Management Incumbent serves as the direct supervisor to all Division Officers.
• Responsible for providing the influence and persuasion which fosters the acceptance and exercise of sound Medical Administration management concepts, practices and innovations.
• Consults and participates with all members of top management in analyzing the broad implication of higher levels of authority, laws, regulations, policies, as well as professional and administrative trends.
• Analyzes specific impact on Medical Administration and seeks solutions to existing and future problems identifying long and short term needs, formulates proposals for top management consideration, plans and initiates improvement actions.
• Serves as sounding board and consultant to the Director for the resolution of Medical Administration problems that occur on a District basis.- Is involved in overall management consideration involving general administration manpower and other resources.
• Has direct involvement in all program elements affecting the hospital mission, and helps formulate the advanced overall operation plan as well as serve on committees designed to facilitate top management decisions.
• Is responsible for the effective accomplishment of the overall Medical Administration Program which is carried out through administration of professional and technical processes and programs.
• Evaluates patient and public attitudes toward the hospital as reflected in patient administrative areas, identifies patient administrative policies and procedures with the public interest, executes a program of action and service to earn patient and public understanding and acceptance.
• Operates under delegated authority and is responsible and accountable to the Director and Associate Director for providing leadership in the formulation and operation of the Medical Administrative Program.
• Is a purchase card holder and performs daily approval of reconciliations within the mandated timeframes.- Performs other related duties as assigned.
• Quality/Productivity Goals Advises the Resources Director and hospital leadership on the minimum standards for quality and productivity, and the direction of program implementation while exercising contact and control of each division through subordinate leaders.
• The incumbent develops, interprets, applies, and integrates objective criteria and acceptable standards for use in monitoring activities and conducts special studies to resolve administrative problems which arise in the course of normal operations, presenting conclusions and recommendations to the directorate leadership.
• Direction/Long-Range Planning Coordinates the development of both long and short-range plans for HAS by assessing departmental needs based on constant communication with division leaders.
• Anticipates and coordinates program needs of the department for incorporation into annual budget and operating plans.
• Also develops flexibilities in operations and cost-effective approaches to ensure Veteran and incumbent satisfaction.
• Coordinates the establishment of department goals, objectives, and long-range plans including use of demand forecasting and strategies to address distinct populations.
• Budget Guidance and Administration Oversees the budget and makes recommendations directly to directorate leadership regarding the distribution or redistribution of resources based on a comprehensive awareness of the needs of each division.
• The incumbent plans, implements, monitors, and adjusts the budget to effectively operate the department while maintaining budgetary constraints and accomplishing the departmental mission with the greatest cost-efficiency.
• Work Schedule: Monday - Friday, 7:30am - 4:00pm, Weekends and Holidays as needed Telework: N/A Virtual: This is not a virtual position.
• Position Description/PD#: Medical Administration Officer/PD252630 Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Authorized Financial Disclosure Report: Required

Requirements

• You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

You can verify your education here: *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.

The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• Resume SF-50/ Notification of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).
• You will not be contacted for additional information.
• Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Resume SF-15 SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.

All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.

Information regarding your application status can be found in the USAJobs Help Center NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer.

For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.