MANAGEMENT & PROGRAM ANALYST

About the role

You will serve as a MANAGEMENT & PROGRAM ANALYST in the Business Operations Directorate of NCIS. All Naval Criminal Investigative Service (NCIS) positions are in the excepted service. This position is in the excepted service and does not confer competitive status.

This job will close when we have received 50 applications.

What you will do

• You will direct and oversee enterprise-wide administrative control systems, policies, and standard operating procedures (SOPs) across headquarters and the field to ensure compliance with Departmental guidelines.
• You will conduct complex qualitative and quantitative management analyses, program evaluations, and management surveys to identify operational friction points, inefficiencies, and trends across multi-echelon commands.
• You will develop strategic metrics, dashboards, and evaluation frameworks to measure the effectiveness and efficiency of administrative support programs and provide actionable recommendations to leadership.
• You will serve as the central authority and consultant on complex, precedent-setting administrative issues, policy reviews and incoming taskers.
• You will manage long-range (5-year) and short-range resource and workforce planning guidance, including staffing appraisal, billet allocation processes, and administrative readiness initiatives.
• You will lead enterprise-level working groups, symposiums, and administrative communities of practice to standardize communication, resolve operational challenges, and implement best practices.
• You will serve as the focal point within NCIS for the receipt, review, and processing of all requests for administrative support from HQ entities and Field Offices.

How you will be evaluated

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position.

Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement.

You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: WRITTEN COMMUNICATION ORAL COMMUNICATION PROBLEM SOLVING ANALYTICAL TECHNIQUES REPORTING AND RECOMMENDATIONS PROCESS IMPROVEMENT This recruitment will utilize the following technical assessment tools: Structured Resume Review, Structured Interview.

If selected, you may be required to provide supporting documentation. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

All qualifications requirements must be met by the closing date of this announcement.

Documents you must provide

• You are required to provide documentation that supports the eligibility and qualification claims made in your resume.
• You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package.
• Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager.
• Cover letter is optional.
• A complete resume is required.
• Resumes are restricted to no more than 2 pages.
• Illegible/unreadable resumes will not be considered.
• Your resume must show relevant experience, job title, duties and accomplishments.
• Your resume must show complete information for each job entry to support minimum qualifications.
• The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.
• TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.
• Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials?
• Check the Conditions of Employment section above to see if any are required.
• If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.
• Are you using education as a substitute for some or all of the experience requirement?
• Is there a basic education requirement for this position?
• Check the Education section above to see what is allowed and what is required.
• Any claims you make in your resume regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school.
• While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position.
• You may submit a copy your degree(s) if specific coursework does not have to be verified.
• DoD Components with DCIPS positions apply Veterans' Preference to preference eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement.
• If you are a veteran claiming veterans' preference, as defined by section 2108 of Title 5 U.S.C., you must submit: A copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service.
• If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service.
• If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too.
• If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). ***
• Are you an active duty service member?
• Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command.
• The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
• Application documents, including supplemental ones, may be shared outside the Human Resources Office.
• Supplemental documents may contain your SSN, DOB, or personal information of others (e.g., on military orders, marriage certificates).
• You may redact this information before submitting; however, if selected, you must provide unredacted originals.

What to expect next

When the application process is complete, your complete application will be reviewed to determine if you meet the hiring eligibility and qualification requirements for which you requested consideration.

You will be rated based on the information provided in your resume and technical assessments, along with your supporting documentation to determine your level of knowledge, skill, and ability related to the job requirements. Generally, only best qualified candidates will be referred to the hiring manager. Sometimes well qualified and minimally qualified candidates are referred.

Occasionally, candidates eligible for priority consideration are referred, and no other candidates are referred. The hiring manager may choose to conduct interviews. You will be notified of our rating and referral decision.

If you are referred, you will be notified when a hiring decision is made. NOTE: If you have any questions or need assistance, please contact the DON Employment Information Center at ***

Additional information

This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area.

Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary.

Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.

Policy information may be found at: *** ICTAP does not apply to Excepted Service positions. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

This position is in the excepted service and does not confer competitive status. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation