MANAGEMENT AND PROGRAM ANALYST

About the role

This position serves as a Management & Program Analyst (AI) evaluating and improving operations via AI integration. Facilitates collaboration across technical teams, governance bodies, and leadership to deploy AI capabilities, predictive models, and automation.

Conducts complex quantitative/qualitative data analyses, translates insights into executive dashboards, and leads change management to drive agency AI adoption.

What you will do

• This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur.
• There may or may not be actual/projected vacancies at the time you submit your application.
• This Public Notice is to gather applications which may or may not result in a referral or selection.
• This position is being filled under Direct Hire Authority (DHA) in accordance with Section Direct Hire Auth 5 U.S.C. § 9905, 6/23/2023 Please read this Public Notice in its entirety prior to submitting your application for consideration.
• Incumbents typical work assignments may include the following: Serves as a key liaison and analyst coordinating among IT specialists, data governance bodies, and executive leadership to integrate AI capabilities into existing agency systems, ensuring alignment with governance, risk, and compliance frameworks.
• Designs and executes complex quantitative and qualitative analyses on program datasets (such as utilization and performance metrics) to identify operational bottlenecks and develop targeted AI use cases, including predictive modeling, anomaly detection, and process automation.
• Translates intricate analytical and AI model outputs into actionable strategic recommendations by developing executive dashboards, comprehensive briefing papers, and visualizations for senior leadership decision-making.
• Applies organizational change management principles to lead user adoption, delivering training strategies, stakeholder engagement plans, and continuous workflow optimization for newly deployed AI tools.

Education

Education cannot be substituted for experience.

How you will be evaluated

Note: Under this DHA, veteran's preference does not apply. Your application (resumes and supporting documentation) will be evaluated to determine if you meet the minimum qualifications required as listed in this announcement.

Qualified candidates should demonstrate the following competencies (knowledge, skills, abilities, and other characteristics) in their resume: DOD PPP candidates using Application-Based Procedures: Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified.

You must include a completed copy of the Military Spouse PPP Self-Certification Checklist (DD-3145-4) dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference.

Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist (DD-3145-3) to verify your eligibility for Military Reserve and National Guard Technician preference.

Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist (DD-3145-2) to verify your eligibility for Military Reserve and National Guard Technician Disability preference.

Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Retained Grade PPP Self-Certification Checklist (DD-3145-1) to verify your eligibility for Retained Grade preference.

Documents you must provide

• YOU ARE REQUIRED TO DOCUMENT IN YOUR APPLICATION PACKAGE EVIDENCE THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS.
• You MUST upload the applicable documents with your application package.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• All applicants are required to submit a resume limited to two (2) pages showing all relevant experience.
• Your resume must address your technical qualifications for the position, hours worked per week and the dates of employment for each position (hours per week and month/year to month/year to present) and it may not exceed two (2) pages.
• Your 2-page (or less) resume must be in PDF format, with no smaller than a 0.5" margin and no smaller than a 10-point font.
• If you submit a resume that exceeds the two-page limit and/or does not meet the margin or font limitations stated herein, you will immediately be deemed ineligible for this position and will receive no further consideration.
• If you submit more than one copy of your resume, only the most recent version will be reviewed.
• The latest timestamp will be used to determine which version of your resume is "most recent." If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you will not be considered for this vacancy.
• Other supporting documents: Cover Letter, optional Most recent SF-50 "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade held.
• It is recommended you provide a SF-50 within the last 52 weeks before the closing date of this JOA for current federal employees.
• We will use the employment date and grade on your resume in conjunction with the provided SF-50 to help determine initial eligibility, but may require additional information to confirm at the job offer stage if needed.
• College Transcript(s), if qualifying based on education.
• Official or unofficial transcripts are acceptable.
• DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities DoD Priority Placement Program applicant supporting documentation - See the "How You Will Be Evaluated" section of this announcement Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) Other Noncompetitive appointment authority documentation, if applicable DOES THIS POSITION REQUIRE A LICENSE OR CERTIFICATE?
• You are strongly encouraged to provide a copy of your license or certificate in your application package.
• It is also acceptable to document your license number and the name of the licensing authority in your resume.
• ARE YOU A VETERAN CLAIMING SOLE SURVIVORSHIP PREFERENCE OR 5-POINT VETERANS' PREFERENCE?
• You must provide legible copy/copies of the following: DD-214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as type of discharge and character of service (Honorable, General, etc.) or Statement of Service/Proof of Service (in lieu of a DD-214) from your command or local Personnel Support Detachment (PSD).
• The Statement of Service/Proof of Service must provide all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
• Veterans should upload their DD-214 once they receive it upon separation.
• You should also document your complete military service information in the Veterans Preference and Military Service Section of the assessment questionnaire (type of preference, dates of service, date of VA letter, character of service, disability claim and rank and date of retirement if retired).
• ARE YOU A DISABLED VETERAN or CLAIMING 10-POINT VETERANS' PREFERENCE?
• Disabled veterans, veterans, widows, spouses or the mother of a veteran, who are eligible for 10-point veterans' preference, you must provide legible copies of the following: Applicable supporting documents as noted on Standard Form-15 (SF-15).
• To obtain a copy of SF-15, go to: *** ARE YOU A CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE?
• Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title; Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); Agency; and, Beginning and ending dates of appointment.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

If you are determined to be ineligible or not qualified, your application will receive no further consideration. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements: including failure to report to any of the scheduled appointments.

HR will initiate the drug test no later than 2 business days after the Tentative Job Offer is accepted.The selectee must sign a "Drug Test Statement of Understanding." A negative drug test result must be received by HR no later than 30 calendar days after the EOD.

Failure to pass the test or provide results in time may lead to the job offer being withdrawn or removal from Federal service.

Washington Headquarters Services uses E-Verify to confirm the employment eligibility of all newly hired employees.

To learn more about E-Verify, including your rights and responsibilities, visit: *** Stay informed of changes to your application status by signing up for automatic email alerts at: *** Washington Headquarters Services is an Equal Employment Opportunity employer.

Additional information

Probationary Periods: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.

In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Interagency Career Transition Assistance Program (ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.

To receive selection priority for this position, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position; and, (3) submit the appropriate documentation to support your ICTAP eligibility.

For more information visit: *** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing an online application, you may request an alternative application.

Please send an email to the following address for information on how to obtain an alternative application: *** Reemployed Annuitants: Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. /*** Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level.

If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Nepotism: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative.

Additional vacancies may be filled by this announcement.