Management and Program Analyst

About the role

This position is located in the Air Traffic Organization's Western Service Center. The incumbent is a Senior Analyst to the Team Manager and applies experience and expert knowledge of ATO programs, along with knowledge of analytical and investigative techniques, to analyze operational challenges, assess planned and potential new solutions, and recommend solutions.

What you will do

• Incumbent applies experience and expert knowledge of the administrative and operational aspects of the Resource Management Group; serving as a confidential Senior Analyst to a Team Manager in resource support of the Resource Management Group (RMG) in all aspects of program responsibilities; conducts program studies, potential bargaining unit impacts/issues/resolutions, operating practices, or procedures with a view toward their acceptability within the organizational plans.
• Identifies problems and devises appropriate courses of action acceptable to management officials, and assures effective follow-through within program responsibilities to accomplish desired improvements.
• Coordinates and provides support and advice for multiple projects and programs.
• Incumbent creates and maintains channels of communication by interfacing with key stakeholders and a wide range of other external groups.
• Explains, advocates, and expresses information and ideas in a convincing manner to negotiate with groups individuals internal and external to the Service Center.
• Develops an expansive professional network with other organizations and identifies the internal and external issues that impact the work of the Resource Support Team.
• Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches.
• Often asked to develop new policies, procedures, and approaches that take into consideration FAA policies, Government-wide rules and regulations, and external concerns.
• May create new solutions and policy interpretations as situations require.
• Incumbent performs a variety of special and/or sensitive assignments independently or with the Team Manager; involving research, analysis, and development of written materials, and coordination of substantive program issues and activities.
• Incumbent applies knowledge of FAA policies and objectives to identify, define, and organize work for multiple work activities.
• Serves as an advisor within assigned program area.
• Provides advice, counsel and instruction on work matters.
• Identifies potential issues and proposes recommendations for preventive action.
• Ensures that activities are efficiently carried out and that program objectives are being effectively accomplished.
• Assures uniformity and consistency of performance by the Service Center and adherence to national policies.
• Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas.
• Develops and recommends approaches to address current and anticipated problems and issues.
• Works with senior management to identify and resolve problems.
• Incumbent prepares and presents briefings to representatives within the FAA.
• Provides expertise in representing the FAA at meetings and seminars.
• Performs work independently, resolving potentially controversial or sensitive issues.
• Results of work performed are considered authoritative and conclusions and recommendations are rarely reviewed, only to ensure compliance and fulfillment of program objectives.
• Applies considerable discretion to develop new and innovative approaches.
• Final work is subject to review by Team Manager with an emphasis on quality results and compatibility with national goals and program objectives.
• Work typically is reviewed only at completion for success in achieving planned results.
• Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• Applicants must apply on-line, through USAJOBS, to receive consideration; Faxed, mailed or e-mailed applications cannot be accepted.
• If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veteran's documents, you may upload these documents with your application in USAJOBS.
• Supplemental documentation and college transcripts can also be faxed to *** or emailed on or before the closing date of this announcement.
• Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth.
• Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2).
• Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.
• Applicants will be considered ineligible if the form and SF-50 are not received by the closing date of this announcement.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2).

Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include work history that describes how you meet the answer you chose for each KSA.

Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement.

Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained. This position is not eligible for remote work. Selectee will be required to report to the ANM regional office and is eligible for telework.

This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA