IT Specialist (SYSADMIN)

About the role

This position is located in the Government Accountability Office Information Systems and Technology Services, Enterprise Infrastructure Division. As a IT Specialist (SYSADMIN) you will be responsible for sustaining the integrity and availability of systems, networks and/or data in support of GAO's IT architecture and business needs.

What you will do

• Administer and manage physical and virtual environments, including configurations, monitoring, performance, optimization, issue resolution, and lifecycle management.
• Collaborate with colleagues and system owners on vulnerabilities affecting GAO IT systems; work with functional and system admins to identify, troubleshoot, and remediate vulnerabilities.
• Collaborate with colleagues to support requirements for customer-facing systems and applications and special customer environments.
• Provide technical advice and assistance to include troubleshooting, diagnosing and resolving issues and problems in response to reported or observed incidents and ensure critical business activities are carried out.
• Work with federal colleagues and contract support staff to plan, test, and deploy systems and operational updates to IT platforms and customer-facing systems including but not limited to Windows and Linux servers, monitoring and compliance systems, and workstation and desktop operating systems.
• Serve as a technical analyst for enterprise systems with responsibility for investigating and resolving challenging integration or configuration issues of a wide variety of infrastructure systems including but not limited to Windows and Linux servers, enterprise storage, backup, and archive.

Requirements

• You must meet all qualification requirements before the announcement closes.
• You is required to submit a financial disclosure statement.

Education

No education requirement for this position.

How you will be evaluated

If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully.

If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Attention to Detail Customer Service Oral Communication Problem Solving Information Technology Program Management Technical Competence

Documents you must provide

• must be created using the USAJOBS resume builder and show relevant work experience. - Current GAO employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent) showing tenure, type of service (competitive/excepted), as well as the highest grade/band held.
• The SF-50 must show that you are currently a GAO employee.

What to expect next

After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration.

At this point you may be contacted for an interview. If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.

Additional information

Update your resume so it meets new resume requirements Starting on September 27, 2025, federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying to a job.

What is required in the resume? Resumes submitted for federal jobs are required to have: Contact Information-your name and the best way to contact you.

Relevant work experience-Job experience should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how your previous work experience relates to and helps you meet the required qualifications in the GAO job announcement to which you are applying.

For more information on the how to check the resume for the new 2-page requirement, please go to the Help Center or click the link : USAJOBS Help Center - Update your resume now so it meets new resume requirements This is a bargaining unit position. OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement.

Travel and relocation expenses will not be paid for by the GAO. REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees with disabilities.

To request accommodation, please email *** U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.