IT Specialist

About the role

This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Central Operations, Operational Monitoring Division, with 1 vacancy in College Park, MD.

What you will do

• The working title of this position is Observation and Data Specialist.
• As an Observation and Data Specialist, monitor Information Technology (IT) software related to environmental observations and services.
• Maintain problem tracking and resolution systems, including the management of customer service performance requirements.
• Ensure effective around-the-clock/24x7 operational support of the National Weather Service (NWS) switching system, surface observation systems, web infrastructure, and other operational distributed architecture systems.
• Provide 24 x 7 operational support for observational data inquiries, problems, and corrections for meteorological oversight of the numerical weather and climate processing.
• CONDITIONS OF EMPLOYMENT: Rotating shift work is required.
• This position has been designated as an Emergency Employee.
• Incumbent may be required to relocate to an alternate facility out of the local commuting area.

Requirements

• Applicants must be U.S. Citizens.
• Suitable for Federal employment, as determined by background investigation.
• More requirements are listed under Qualifications and Additional Information.
• Must be registered for Selective Service, if applicable (***) Qualification requirements must be met by the closing date of the announcement.
• If you are a Federal employee applying for a promotion (under merit promotion procedures) you must meet time-in-grade requirements by the closing date of the announcement.
• Additional Considerations: One year probationary period may be required.
• Payment of relocation expenses (PCS) is not authorized.
• This position requires Moderate Risk Security Clearance.
• Background investigation will be required.
• Continued employment is subject to applicant's successful completion of security investigation and favorable adjudication.
• Failure to successfully meet these requirements will be grounds for termination.
• As a condition of employment for accepting this position, for those required to serve a 1-year probationary period, we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: Your performance and conduct; Needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of then Federal service.
• Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active.
• Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.

Education

College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., Bio 101, Math 210, etc.), course title, number of credit hours and grade earned.

You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume.

You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty. Education completed in colleges or universities outside the United States may be used to meet the above requirements.

You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States.

For more information on how foreign education is evaluated, visit: OPM Foreign Education Evaluation.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire and/or evaluation through a manual assessment process, and your responses to any additional assessments (i.e. USAHire) required for this position.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on an assessment may also result in your removal from consideration. To preview the announcement questionnaire, click here: ***

Documents you must provide

• REQUIRED DOCUMENTS (may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments): 1.
• Resume: Your resume must be no more than 2 pages.
• Applicants with resumes exceeding two pages will be removed from consideration.
• Please review the USAJobs Help Center for additional requirements.
• You are encouraged to make your resume and profile searchable ***
• You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume.
• If you use your own resume or curriculum vitae, for each work experience at a minimum, your resume should include; job title(s) (including job series and grade, if Federal); description of duties or work performed; starting and ending dates (month and year).
• Part-Time work must be clearly identified and include the number of hours per week; if not identified, then work will be assumed to be Full-Time.
• (NOTE: A full-time work schedule requires most employees to work 33-40 hours during the work week.
• A part-time schedule requires an employee to work less than full-time, typically 16-32 hours per week.) 2.
• SF-50, "Notification of Personnel Action: If you are a current or former Federal employee, you must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series and grade (do not submit an Award SF-50).
• Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher.
• Failure to do so will result in an ineligible rating.
• Veteran's documentation: If you are requesting consideration under Veterans Employment Opportunity Act (VEOA) or Veterans Recruitment Appointment (VRA) you must submit a copy of your Member 4, DD Form 214 stating disposition of discharge or character of service or other valid proof of eligibility (i.e., statement of service that shows service dates AND character of service) and/or any other required supporting documents (VA letter, SF-15, etc).
• For more information, please click here.
• Active Duty Service Members: You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes.
• Enlisted Record Briefs and military identification do NOT qualify as official documentation.
• If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures.
• To gain access to your DD-214 online please visit.
• Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation (see "Additional Information" section) 5.
• Documentation supporting eligibility for non-competitive appointment: Includes Individuals with Disabilities, 30% Veterans, certain Military Spouses, etc. Non-Competitive Reinstatement to a Higher Grade/Band than Previously Held MUST submit the following documents: SF-50, "Notification of Personnel Action": You must provide the most current Notification of Personnel Action (SF-50) that verifies career/career-conditional status, title, series, and highest grade level held on a permanent basis for your previous position, AND the SF-50 that verifies your separation date; AND Performance Appraisal: Most recent performance appraisal showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
• Unofficial Transcripts: If you are using the substitution of education to meet qualifications, you must submit an unofficial transcript.
• Documentation supporting NOAA Commissioned Corps: NOAA Form 56-16 or other documentation supporting active duty in NOAA Corps.
• OPTIONAL DOCUMENTS: Performance Appraisals Incentive Awards In accordance with 5 CFR 335.103(b)(3), due weight shall be given to performance appraisals and incentive awards during the selection process.

What to expect next

This Job Opportunity Announcement may be used to fill other equivalent positions throughout the Federal government. The position must be alike (e.g.: within the same geographic locations, equivalent grade/band and requires the same qualifications and specialized experience as indicated in this vacancy announcement).

During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Salary ranges will vary based on the location.

Please visit: OPM Salary Charts for specific salary information related to a specific location. You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.

You can check the status of your application by accessing the USAJOBS website and clicking on "Track Your Online Application." The four points of notification are: Application Received Application assessed for qualification; Referred or Not Referred; and Selected or Not Selected.

By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.

You will be required to submit official documentation prior to appointment.

The agency will then verify the information provided on your application (i.e., degree, Veterans' Preference, proof of disability, etc.).

Additional information

ICTAP and CTAP Candidates: Eligible for selection priority if it is determined that they have exceeded the minimum qualifications by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on OPM's Career Transition Resources website at: Employee Guide to Career Transition.

ICTAP applicants MUST submit the following documents: Copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; Copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc; Copy of your latest performance appraisal including your rating; and Any documentation from your agency that shows your current promotion potential.

CTAP applicants MUST submit the following documents: Copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice).

Copy of your SF-50 "Notification of Personnel Action", noting current position, grade level, and duty location; Copy of your latest performance appraisal including your rating; and Any documentation from your agency that shows your current promotion potential.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

(***) NOAA participates in e-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.

The Federal Government is an Equal Opportunity Employer. Candidates will not be hired based on their race, sex, color, religion, or national origin.