IT Specialist

About the role

The position will be an IT Specialist within the STARS Team, AJW-1210

What you will do

• These types of positions administer, develop, deliver, and support information technology (IT) systems and services.
• The paramount requirement is knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, and networking.
• Information technology refers to systems and services used in the automated acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, assurance, or reception of information.
• Information technology includes computers, network components, peripheral equipment, software, firmware, services, and related sources.
• Work in the Technical Category at this pay band is characterized by such assignments as: Collects, records, and analyzes data/information; identifies problems; and performs analysis.
• Plans and carries out projects for collecting detailed data or information from primary sources.
• Such projects are typically a part of a large and continuing program.
• May suggest data sources and prepare interpretive reports of limited scope.
• Performs a mixture of routine and multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced technical specialist.
• Acts as an individual contributor and/or member of a team.
• May perform some leadership functions for small projects/programs/teams.
• Applies experience and detailed technical knowledge applicable to his/her discipline to plan and accomplish assignments.
• Typical assignments may include: limited system development; collecting, recording and analyzing data/ information; identifying problems performing in investigating and inspection activities; and initiating compliance and enforcement actions.
• Demonstrates some independence in planning time and using assigned resources to accomplish assignments and small projects.
• Contacts are primarily internal to the organizational unit, major subdivision, and LOB/SO, with some contact with customers and external organizations.
• Contacts are typically intended to share information, provide data and/or written analyses, and discuss the statuses of assignments. ln some technical areas, may have regular contact with customers and/or external organizations.
• Established policies/procedures provide guidance for most assignments but allow some discretion to select the most appropriate approach.
• Typically receives guidance on selecting approach from a manager, project/program manager, team leader, or more experienced technical specialist.
• May provide recommendations to improve work processes.
• Frequently refers difficult problems and work issues to a manager, program/project manager, team leader, or more experienced technical specialist when guidelines are not available or applicable.
• Work is reviewed periodically during assignments and at completion to ensure timeliness and technical compliance with the requirements of the project or other work activity.
• Work activities typically support the activities of the organizational unit and may affect project/program objectives for the major subdivision and the LOB/SO.
• In some areas, the work may affect the safety and security of customers.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA.

Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Leadership and Management Dimensions listed in the announcement.

Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

FAA Employees MUST submit an SF-50. Links to Important Information: Locality Pay, COLA