IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

About the role

Who may apply: This announcement is open to current, permanent DFAS employees in the competitive service, Eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees. Position is located in IT DIR OFFICE, ENTERPRISE SERVICES, CORPORATE SERVICES, ACCESS CONTROL, ZTMBBC.

This job announcement may be used to fill similar positions on other teams in the I&T Directorate.

What you will do

• Develops guidelines, standards and analyzes DFAS financial and information technology needs with regards Automated Information System (AIS) account management issues involving system access.
• Promotes awareness of account management issues among management and ensuring sound account management principles are reflected in organizations' visions and goals.
• Evaluates and recommends adoption of new or enhances approaches to delivering IT account management services.
• Implements project management principles and methods utilizing established analytical methods and practices.

Education

Education is not substitutable for specialized experience at the GS-12 grade level.

How you will be evaluated

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY.

ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.

All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated based upon information you provided in the Occupational Questionnaire.

If a determination is made that the work experience described in your submitted resume does not support your responses to the self-assessment questionnaire, your score may be reduced, and you may lose consideration for this position.

If you are already a DFAS employee, you may be subject to disciplinary action, up to and including removal from Federal service, if you are found to have exaggerated, embellished, inflated, mischaracterized, or falsified your resume or qualifications.

The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies: Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork You may preview the assessment questionnaire here: *** DFAS recognizes the value of competencies gained through formal education and professional certifications.

To ensure that consistent credit is given for these credentials in the selection process, DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications.

Documents you must provide

• A two-page maximum resume is required.
• Applicant guidance on the two-page resume requirement may be found at *** or at *** Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
• Other Supporting Documents.
• The following supporting documents are ONLY required if applicable to your personal qualifications or status.
• They must be received by the closing date of the announcement.
• Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience.
• Many applicants must also submit documentation for proof of meeting the basic education requirement.
• For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications.
• You must also document your education and/or certifications in your resume.
• SF-50: Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type.
• Failure to provide this document may result in disqualification.
• Veterans Documentation: Review these authorities and documents verifying eligibility for VEOA, VRA and/or 30% or more disabled veterans hiring authorities Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
• You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference.
• To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF.
• Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. *** Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified.
• You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference.
• Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
• Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified.
• You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference.
• Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
• Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified.
• You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference.
• Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
• ICTAP Eligibles: A copy of the RIF separation notice and SF50 if available.
• Other Special Hiring Authorities: Click here to review these authorities and the documents you are required to submit.
• You may submit a cover letter which will be forwarded to the selecting official with your resume.
• Your cover letter will not be used to verify your qualifications or eligibility.
• WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 11/06/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration.
• To verify that your application is complete, log into your USJOBS account, select Application Status and More Information.
• It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate.
• HR will not modify answers submitted by an applicant.

What to expect next

The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed.

After making a tentative job offer, we will conduct a suitability/security background investigation.

Additional information

Moving expenses will be paid. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.

For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements. Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. This position is exempt from the Fair Labor Standards Act.

Travel requirement is occasional. This position is not covered by a bargaining unit. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.

Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here. DFAS recognizes the value of competencies gained through formal education and professional certifications.

To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications.

The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date.

If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment.

Failure to maintain eligibility to occupy a sensitive position may result in termination.

For more information see the security section of Understanding Vacancy Announcements. Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer.

Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information. All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact *** for assistance.