Information Technology Specialist (Senior Computer Specialist)

About the role

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

What you will do

• Provides assistance to field personnel in identifying and resolving conflicting requirements found among diverse institution environments; provides support for the nationwide inmate education network and video conferencing management.
• Plans, directs and coordinates activities of the applicable Field IT Operation Support Section technology projects within the Computer Services Administration and User Support (CSAUS) Branch to ensure that goals and objectives for the Branch are accomplished within prescribed times frames and budget.
• Serves as a technical expert in personal computers (PC) hardware, local area networks (LANs), commercial PC software, custom PC programming and telecommunications.
• Monitors the implementation of the Office of Information Systems (OIS) technical bulletins to ensure compliance throughout the respective regions.
• Serves as the technical lead in the design, procurement, deliveries and installation of network hardware and software for field locations as it relates to inmate education related IT projects.

Requirements

• These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service.
• To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and Submit the appropriate documentation to support your CTAP eligibility: A copy of the agency notice (i.e., separation notice or agency RIF letter), Most recent performance appraisal, and Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
• See USAJOBS' Career Transition Programs for more information.
• EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
• More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy Key Requirements: U.S. Citizenship is Required.
• See Special Conditions of Employment Section.
• Selective Service Requirement

Education

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable).

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Based upon your responses to the assessment questions during the application process, your application will be placed into one of three categories: Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment.

NOTE: Candidates within the top-quality category and who are eligible for veterans' preference will receive selection priority over non-veteran preference eligibles. If you are entitled to veterans' preference, you should indicate the type of veteran's preference you are claiming on your resume.

Although veterans' preference points are not assigned under the category rating procedures, veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.

In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest qualified category as defined by category rating procedures.

Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).

As noted above, an agency may not select a non-preference eligible in lieu of a preference eligible in the same category unless there are grounds for a passover and the agency has complied with the passover procedures at 5 U.S.C. § 3318(b). To preview the application questionnaire, click the following link: ***

Documents you must provide

• Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration.
• If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
• Veterans' Preference Documentation: Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility.
• DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge).
• SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit: A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15.
• NOTE: A Department of Veterans Affairs letter must contain the Veteran's Name and Combined Service-Connected Evaluation.
• For a copy of the most current SF-15, Click Here.
• If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: The military service dates including the expected discharge or release date; and The character of service (must be an honorable or general discharge); and Any qualifying service/campaign/expeditionary medals.
• Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional).
• Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF- 52, MOU, etc.).
• If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
• To receive credit for experience, your resume and/or any satisfactory evidence must include: Start date and end date in month/year format (MM/YYYY) AND Number of hours worked per week.
• College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
• NOTE: If you are selected, official transcript(s) will be required prior to your first day.
• SF-50: If you are a current/former federal government employee, you must provide an unredacted copy of your latest SF-50.
• Proof of ICTAP/CTAP eligibility, Click Here, if applicable.
• For more help, visit USAJOBS Help Center - How do I write a resume for a federal job?
• We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

What to expect next

We will notify you of the outcome after each step of the application process has been completed. Applicants will be notified via e-mail, to the e-mail address registered in USAJOBS. The referral certificate or list of eligibles will then be issued to the selecting official for further consideration.

The Human Resource Office may then contact you for an interview if they wish. We expect to make a final job offer within 80 days after the closing date of the announcement. Applicants referred on a certificate of eligibles may receive an inquiry as to availability via e-mail, mail or a telephone inquiry from the local Human Resource Department.

Applicants MUST also telephone the Human Resource Department during normal business hours to schedule an interview.

Failure to either return the form or contact the Human Resource Department may result in a loss of consideration for the position.

Additional information

OPEN UNTIL FILLED: This announcement will remain open until September 30, 2026, or until filled. Applications will be accepted on an ongoing basis and will remain on file through September 30, 2026. First cutoff date: 11:59pm (EST) on 09/05/2026, then every 7 calendar days afterwards, i.e. 11:59pm (EST) on 09/12/2026, etc., or until vacancies are filled.

Eligible and qualified applicants will be referred to selecting officials on an as-needed basis, until vacancies are filled. GEOGRAPHIC LOCATION PREFERENCE: In this announcement, you will be required to select at least one preferred duty location. Your preference helps us understand your interest but cannot be guaranteed.

Final duty assignment is determined by the Bureau's staffing needs, availability of positions, and funding. You may receive a final offer for a location outside your stated preference(s). By applying, you acknowledge that you may be offered employment at a duty station outside of your preferred duty locations within the Bureau of Prisons and its nationwide mission requirements.

Special Conditions of Employment Section: Initial appointment to a supervisory/managerial position requires a one-year probationary period. The incumbent is subject to geographic relocation to meet the needs of the agency. Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation.

All applicants are subject to National Crime Information Center (NCIC) and credit checks. Additional selections may be made if vacancies occur within the life of the certificate. This is a secondary/non-law enforcement coverage position.

Individuals that DO NOT have three years of law enforcement coverage gained in a primary law enforcement position by the closing date of the vacancy announcement are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

Current Federal Law Enforcement Employees: Completion of the mandatory courses "Introduction to Correctional Techniques (ICT) Phase I and Phase II" is a condition of employment for this secondary law enforcement position. Employees who have not yet completed ICT Phase I and II will be required to do so after entering the position.

This requirement does not apply to non-law-enforcement positions. Eligibility for secondary law enforcement coverage is determined in accordance with applicable regulations. Coverage may be attained through any qualifying federal law enforcement officer service that meets the definitions in 5 U.S.C.

8401(17) and satisfies the conditions in 5 CFR 842.803.