Housekeeping Aid Supervisor

About the role

This position is located within Environmental Management Services (EMS) of a Department of Veterans Affairs (VA) Medical Center.

The primary purpose of this position is to exercise technical and administrative supervision over subordinate workers in supporting and performing task (e.g., environment of care, textile distribution and training) associated with the EMS goals and objectives.

What you will do

• Supervising housekeeping and sanitation activities.
• Responsible for administrative function relating to staff and ensures all required supplies & equipment are on hand.
• Responsible for staffing all areas with specifically trained personnel for specific equipment.
• Has intimate & personal understanding of operational requirements of diverse personnel.
• Demonstrates varied leadership styles, based on individual staff or situation presented.
• Provides necessary counseling & evaluations of staff, making recommendations & recognition for performance of duty.
• Assesses & reviews educational & training needs, as well as developes a plan & training of staff for needed/required training.
• Develops & makes recommendations for staff "Incentive Awards" & recognition of exceptional staff.
• Provides guidance to staff on best practices & most effective & efficient way to perform duties.
• Resolves complaints from staff, grievance groups, management & patients.
• Issues disciplinary actions , such as counseling, admonishments, reprimands, & more serious actions.
• Meets with customers to resolve issues, while supporting the mission of the VAMC.
• Investigates & validates customer complaints & coordinates with supervisors to correct issues.
• Conducts comprehensive quality control inspections of areas & equipment.
• Ensures staff understands VA regulations, policies & unit SOPs pertaining to patient & staff personal information, unauthorized release off & authorized access of information of files.
• Conducts training program to assure that all staff have thorough understanding of infectious control requirements.
• Responsible for adherence to all EEO, in accordance with OPM, VAMC requlations & Med.
• Work Schedule: Monday - Friday - (6:00am - 2:30pm / 7:00am-3:30pm /8:00am-4:30pm / 2:30pm-11:00pm / 3:30pm-12:00md) (subject to change based on the needs of the service).
• Position Description Title/PD#: Housekeeping Aid Supervisor/PD99911S Physical Requirements: ???????The position demands continuous walking, standing, stooping, kneeling, pulling, and pushing.
• The work requires the occasional use of heavy powered cleaning equipment (e.g., wall washers, industrial type buffers) weighing over 50 pounds.
• The duties necessitate considerable dexterity, hand, foot, and eye coordination, and concentration as well as visual acuity to see dirt, dust and debris.
• Working Conditions: Work is normally performed indoors with adequate heat, light, and ventilation.
• Some work may be performed outdoors where there may be exposed to varying degrees of heat and cold as well as inclement weather.
• PPE may be required in some circumstance as exposure to possible contagious diseases, blood and bloody secretion are inherent to this position.
• Care is required to avoid serious injuries (i.e., broken bones) when working on ladders, or when using 30-100-pound power equipment or handling hazardous materials.

Requirements

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Suitable for Federal employment, determined by a background investigation All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Services Registration is required for males born after 12/31/1959 Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Applicants will be referred in the order in which they were received.

Documents you must provide

• Job title, description of duties, beginning and ending date (month/year) of employment; and average hours worked per week.
• Documents Accepted: Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) Other (1) Performance Appraisal Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old.
• Please review the above list(s) to ensure you have included all necessary documents required for your application.
• Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
• You will not be contacted for additional information.
• Applicants will be deemed ineligible if supporting documentation is not submitted.
• Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply.
• Qualified veterans will, however, be given full consideration for this position.
• Applications are accepted online.
• Applying online will allow you to review and track the status of your application.

What to expect next

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted.

HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.

VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.

To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at ***

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.