HOUSEKEEPER LEADER L03 (RFT) INNS OF THE CORPS

About the role

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.

We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

What you will do

• Incumbent will provide guidance in the art of proper cleaning techniques of various types of fine furniture, furnishings, and accessories; and lead a work force of six to twelve housekeepers in various locations' and perform custodial duties in assigned locations and personally performs the work similar to that performed by the housekeepers.
• This is a non-sensitive position.
• Incumbent is responsible to prioritize the areas to be cleaned; assigns employees to a block of rooms and common areas and establishes a priority for any non-routine work.
• Responsible for inspection of assigned work areas(s) to ensure proper cleanliness, inventory of supplies, refreshments, and amenities.
• Ensures that deadlines for quarters cleaning and inventories are met.
• Responsible for initial on-the-job training of new housekeepers in the performance of their assigned duties and continue with the Inns of the Corps Ambassador ongoing training program.
• Initial training also includes proper way to meet and deal effectively with a wide variety of Guests including Senior Officers, vacationing retirees, and junior enlisted personnel.
• Responsible for maintaining appropriate records on housekeeping, rooms, maintenance and common area work while representing management in leading a work force of up to twelve (NA-02 and NA-03) housekeepers in several locations.
• Incumbent will discuss and coordinate with supervisor work and leave schedules.
• Keeps supervisor abreast of daily accomplishments and of future requirements.
• Duties include making beds, cleaning common areas and individual rooms, scrubbing private and public bathrooms, separating trash (example: following the state law on proper disposal of aluminum cans/paper), mopping and waxing floors and other related custodial duties.
• Required to empty large trash cans (weighing up to 45 lbs.) from public areas and take trash to dumpster containers located as much as 300 feet from building.
• Incumbent is responsible for explaining to subordinate employees any hazards that may be encountered; such as strong chemicals in certain cleaning solutions, slippery floors while washing, mopping or waxing, proper usage of step ladders when cleaning windows or changing light bulbs, etc. These hazards and their proper method of usage are to be brought to the attention of employees through on the job training and through continuing inspections of proper working habits, and checking grounds, stairways, outside steps, etc., for safety hazards.
• Responsible for ensuring compliance with the Hazardous Waste Ordinance.
• Incumbent is responsible for reporting to the Housekeeping Manager (NF3) all maintenance requirements noted during the work shift, and will follow up by reporting repairs as they are completed, and will be responsible for instructing all subordinate employees to report maintenance requirements.
• Must have a valid driver's license to operate company vehicles to be transported from one work place to another.
• Provides World Class Customer Service with an emphasis on courtesy.
• Assists customers and communicates positively in a friendly manner.
• Acknowledges customers, smiles and makes eye contact.
• Asks questions to determine, verify and solve problems.
• Checks for satisfaction on the quality of goods and services.
• Takes action to solve problems quickly.
• Alerts the higher level supervisor, or proper point of contact for help when problems arise.
• Relays instructions from supervisor.
• Demonstrates work methods, and provides work-related guidance.
• Ensures worksite materials and tools are available to complete work.
• Reports and completes documentation for workplace injuries.
• Advises the Housekeeping Manager or Inns Manager on Duty (MOD) or the Human Resources Office in the absence of any Inns of the Corps Manager.
• Checks with supervisor on problems.
• Checks on work and meets productivity goals.
• Ensures employees follow security, safety and housekeeping rules.
• Conducts on-the-job training and instructions.
• Performs managerial duties in an emergency, or short-term and nonrecurring basis.
• Adheres to safety regulations and standards.
• Uses required safety equipment, and observes safe work procedures.
• Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
• Performs other related duties as assigned.

How you will be evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Documents you must provide

• Varies - Review "OTHER INFORMATION"

Benefits

The Federal government offers a number of exceptional benefits to its employees.

Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

What to expect next

All applicants who submit an application via our Careers page at *** will be able to view their application status online.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: *** As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report.

Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).

For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002.

Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer.

Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.

Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.