General Administrative & Office Support Intern

About the role

The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government.

We are seeking a highly-motivated student in support of our mission to detect and deter waste, fraud, abuse, and misconduct in DOJ programs and personnel, and to promote economy and efficiency in those programs. You will work to gain practical work experience that augments your academic course of study.

What you will do

• This excepted service position is being filled under the provisions of the Pathways Internship Program, which is designed to provide students enrolled in educational institutions, from high school to graduate level, with paid work opportunities.
• The program allows students to be exposed to the work of the government through federal internships while pursuing their degrees.
• The internship also provides federal managers a ready source of student employees and potential permanent employees upon completion of the program requirements.
• This position is not a routine telework position or summer internship.
• Selected applicants will be required, per mission requirements, to physically report to the DOJ OIG office location in which they are assigned and can work the duration of their academic career.
• If you are selected as an General Administrative & Office Support Intern, you will work with higher graded staff in support of office programs and activities to gain practical work experience that augments training in an academic course of study.
• Your duties may include: Identifying data required for use in the management and direction of programs.
• Coordinating assigned activities in support of program operations.
• Identifying various resources (e.g. staffing equipment) required to support program operations.
• Researching and investigating new or improved business and management practices for application to agency programs or operations.
• Using office automation software to produce a variety of materials such as spreadsheets, plans, procedures, memoranda, letters, charts, database, travel requests, and presentations from rough drafts.
• Answering the telephone and greeting visitors, answering questions not requiring significant technical knowledge, and referring technical questions to the appropriate staff member.
• Performing other administrative and management support assignments.
• Using word processing software to type letters, memoranda, reports, etc. from handwritten or rough drafts, marked-up copy, and oral instructions into final, error-free copy.
• Ensures correct punctuation, spelling, capitalization, and grammar and verifies that the format conforms to OIG regulations, style manuals, and office procedures.
• Assembling data and using database or spreadsheet software to enter, revise, sort, or calculate and retrieve data for standard reports.
• Assisting in establishing and maintaining an extensive high volume suspense tracking system.
• Receiving and reviewing incoming mail, reports, and other documents for distribution to appropriate staff according to established procedures and knowledge of organization.
• Maintaining existing office files and establishing new filing systems, as needed.

Education

You must provide an UNOFFICIAL copy of your transcript or course listing with your application to verify enrollment as well as meeting GPA and grade requirements.

Failure to provide a copy of your transcript or course listing will disqualify your application.

You will be required to provide a copy of your transcript verifying enrollment, GPA and grade requirements each semester/quarter.

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see ***

Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States.

It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. All documentation must be in English or include an English translation. See *** for more information

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. You will be evaluated through the following assessment process: USAHire Assessment: Applicants will be required to complete a USAHire Assessment.

This assessment is online and measures the following competencies: Attention to Detail Flexibility Interpersonal Skills Learning Problem Solving Self-Management Technology Application You will not be considered for the position if you score below the cut score or fail to complete the USAHire assessment.

Resume/Transcript Review: Your resume will be reviewed to determine your technical qualifications. Applicants found to meet the requirements will be eligible to proceed to a qualifying interview. Qualifying Interview: Applicants who pass the resume/transcript review will be assessed via an interview.

For Category Rating: At the conclusion of the assessment process, qualified candidates will be placed into one of three categories. Qualified, Well Qualified and Best Qualified. Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Competencies.

(This category must be met to be considered under ICTAP procedures) Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Competencies. The category assignment is a measure of the degree in which your background matches the competencies required for this position.

The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category.

Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on the online assessment may also result in your removal from consideration. If your resume or transcript is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.

To preview the application questionnaire, click the following link: *** If you are found to be among the top candidates, you will be referred to the selecting official for further employment consideration. More than one selection may be made from this vacancy announcement.

Documents you must provide

• Resume Your resume must not exceed two (2) pages.
• If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
• The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position.
• Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social).
• Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
• You will receive credit for all qualifying experience, including volunteer experience.
• An unofficial college transcript (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.) Veterans' Preference documentation (if applicable) If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
• If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
• For more information on veterans' preference click here.
• Schedule A documentation (if applicable) DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department.

What to expect next

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement.

You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments. You may be eligible for conversion to the competitive service after completion of the program.

If a position is available and you are selected you must: successfully complete an academic course of study as evidenced by a qualifying degree; complete a minimum of 640 hours of work experience under the Pathways Program; meet the OPM qualification standards for the position to which the intern is being converted; maintain acceptable performance under the Agency's approved performance management system; and receive a favorable recommendation for conversion from supervisor.

Additional information

DOJ EEO Statement/Policy: *** As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment.

To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: *** Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

Additional information is found at: ***