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Field Office Director

Immigration and Customs Enforcement · Department of Homeland Security · Phoenix, Arizona

Federal agencyES-00
At a glance

A job with Immigration and Customs Enforcement in Phoenix, Arizona. It pays $151,661$228,000 per year at grade ES-00. Applications close on Oct 2, 2026 — 15 days left.

Working pattern
Telework eligible
Who can apply
Competitive service, Excepted service, Senior executives, Special authorities
Clearance
Sensitive Compartmented Information

Main duties

  • The Enforcement and Removal Operations (ERO) directorate of U.S. Immigration and Customs Enforcement (ICE) protects the homeland through the arrest and removal of individuals who undermine the safety of our communities and the integrity of our immigration laws.
  • As part of its critical mission, ERO manages all aspects of the immigration enforcement process, including the identification, arrest, detention, and removal of aliens who are subject to removal or are unlawfully present in the United States.
  • The Field Office Director (FOD) ensures that ERO field office resources and expertise are effectively deployed to locate and arrest fugitive aliens, detain certain aliens while their cases are being processed, and remove aliens from the United States when so ordered.
  • The FOD exercises broad delegated authority in managing, directing, advocating for, and implementing all aspects of an ERO field office, including all criminal and civil immigration law enforcement and administrative operations, in support of ICE's and ERO's strategic goals and objectives and the overall ICE mission.
The original posting

Full details

About the role

This vacancy announcement will be used to fill Senior Executive Service Field Office Director positions within U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations, at designated field locations. Management retains the authority to make selection decisions that best serve the needs of the agency, considering location preferences and available talent.

What you will do

  • The Enforcement and Removal Operations (ERO) directorate of U.S. Immigration and Customs Enforcement (ICE) protects the homeland through the arrest and removal of individuals who undermine the safety of our communities and the integrity of our immigration laws.
  • As part of its critical mission, ERO manages all aspects of the immigration enforcement process, including the identification, arrest, detention, and removal of aliens who are subject to removal or are unlawfully present in the United States.
  • The Field Office Director (FOD) ensures that ERO field office resources and expertise are effectively deployed to locate and arrest fugitive aliens, detain certain aliens while their cases are being processed, and remove aliens from the United States when so ordered.
  • The FOD exercises broad delegated authority in managing, directing, advocating for, and implementing all aspects of an ERO field office, including all criminal and civil immigration law enforcement and administrative operations, in support of ICE's and ERO's strategic goals and objectives and the overall ICE mission.
  • The field office's area of responsibility may include several states or a large geographic area.
  • Additionally, the FOD: Determines and develops the field office program's strategic goals and objectives in alignment with ICE and ERO strategic management priorities; ensures their successful implementation; and manages programs and projects that directly support the mission objectives of ICE, ERO, and the Department of Homeland Security (DHS).
  • Exercises authority to initiate, discontinue, or adjust programs and projects as needed, and justifies resource allocations based on organizational priorities, including those of other ICE directorates.
  • Designs and develops the field office organizational structure to support mission accomplishment in an efficient and cost-effective manner.
  • Establishes and maintains performance metrics through subordinate managers to monitor work status, assess organizational effectiveness and productivity, and identify and resolve program deficiencies to ensure continued alignment with the organization's mission, goals, and objectives.
  • Ensures consistent implementation of and compliance with all relevant immigration laws and policies; develops and interprets new legislation and guidelines for field office programs; and serves as a key authority in formulating law enforcement objectives, developing strategies to mitigate threats, and adjudicating enforcement actions to advance the missions of DHS, ICE, and ERO.
  • Partners with senior ICE and ERO leadership to resolve complex, cross-functional issues and independently manages sensitive field office matters.
  • Builds and maintains relationships with officials from various agencies and stakeholder groups to coordinate and collaborate on multijurisdictional investigative matters.
  • Employs advanced communication and leadership skills to influence and align stakeholders with ICE and ERO objectives, even amid competing interests.

Education

This job does not have an education qualification requirement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications described above. Once the application process is complete, your resume and supporting documentation will be reviewed. If you meet the minimum qualifications, your application package will be further reviewed to determine whether you possess the ECQs and TQs listed above.

The ECQs and TQs must be thoroughly addressed within your 2-page resume. Separate narratives will not be accepted or reviewed. Highly qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.

Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have their executive qualifications certified by the OPM SES Qualifications Review Board (QRB) before appointment.

The selected individual's application will be forwarded to OPM for review and certification by the QRB, unless the selectee provides evidence of noncompetitive status, such as current SES status, certification as a QRB-certified Senior Executive Service Candidate Development Program (SESCDP) graduate, or SES reinstatement eligibility.

Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, visit ***

Documents you must provide

  • A complete application includes the items described below.
  • Please carefully review the following list to determine what documentation you need to submit.
  • Some documents may not apply to all applicants.
  • PLEASE NOTE THAT IF YOU DO NOT PROVIDE ALL REQUIRED INFORMATION, AS SPECIFIED IN THIS ANNOUNCEMENT, YOU MAY NOT BE CONSIDERED FOR THIS POSITION OR MAY NOT RECEIVE SPECIAL CONSIDERATION FOR WHICH YOU MAY BE ELIGIBLE.
  • RESUME: All applicants are required to submit a resume LIMITED TO 2 PAGES, i.e., 1 double-sided page or 2 single-sided pages, with 1-inch margins at the top and bottom, 1/2-inch margins on the left and right, and a font NO SMALLER THAN 11 POINTS, showing all relevant experience.
  • Applicants seeking initial career appointment to the SES must include evidence of the ECQs and TQs.
  • Please DO NOT use the USAJOBS Resume Builder.
  • Your resume should also include the following information: Your full name, email address, mailing address, and day and evening telephone numbers.
  • Educational information, including the name, city, and state of each college or university you attended, as well as the type and year of any degree received.
  • If applicable, your current SES or Candidate Development Program (CDP) certification status, or your reinstatement eligibility to the SES and the dates you held a career SES appointment.
  • Whether you are currently, or have been within the last five years, a political Schedule A, Schedule C, Noncareer SES, or Presidential Appointee employee in the Executive Branch.
  • Information about your paid and unpaid work experience related to this position, including job title, series and grade if it was a federal job, and starting and ending dates of employment by month and year.
  • VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
  • ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation, if applicable: Current or former SES members must provide your 1) SES appointment Notification of Personnel Action (SF-50) and 2) an SF-50 showing current career SES status or career SES reinstatement eligibility.
  • SESCDP graduates must provide verification of successful completion of an OPM-approved Senior Executive Service Candidate Development Program (SESCDP) and OPM SES Qualifications Review Board (QRB) certification.
  • Current federal civil service employees must provide a copy of your SF-50 or equivalent personnel action form reflecting that you are a current federal civil service employee.
  • YOU ARE REQUIRED TO PROVIDE DOCUMENTATION THAT SUPPORTS THE ELIGIBILITY AND QUALIFICATION CLAIMS MADE IN YOUR RESUME AND ASSESSMENT QUESTIONNAIRE.
  • DO NOT submit any documents that are not specifically requested in the vacancy announcement, including: Cover letters DD-214s, Statements of Service, or other veterans' preference documents Separate ECQ or TQ narratives, including prior ECQ/QRB packages or previous SES application materials A resume longer than the 2-page limit College or university transcripts, diplomas, degree certificates, or other education records Certificates from leadership programs, executive development programs, or other training courses, unless specifically required Bar licenses, project management certifications, or similar credentials Copies of award certificates, commendations, letters of appreciation, or similar documents Recommendation letters, endorsement letters, or reference letters, unless requested Policy papers, briefing memos, articles, reports, publication lists, or other writing samples Multiple performance plans, work plans, or performance standards; only the most recent performance appraisal is accepted Current or prior position descriptions Organizational charts Briefing decks, decision memoranda, reports, dashboards, budget materials, or other work products A separate list of references Schedule A or other disability-related hiring documentation Security clearance verification, investigation records, or related security documents Sensitive personal documents, i.e., birth certificates, passports, Social Security cards, driver's licenses, marriage certificates, tax forms, or other personal identity documents Photographs or headshots Leadership philosophy statements, personal mission statements, or other supplemental statements

What to expect next

To verify the status of your application, sign in to your USAJOBS account at *** All of your applications will appear on the Welcome screen. The application status will appear along with the date your application was last updated.

For information on what each application status means, visit *** Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position.

After the evaluation is complete, you will receive another notification regarding the status of your application.

Additional information

Law Enforcement Retirement: This position carries secondary law enforcement coverage as provided by 5 U.S.C. § 8336(c) and § 8412(d) for eligible law enforcement employees, which does not carry mandatory retirement. However, some employees may be subject to mandatory separation depending on their individual status.

Veterans' Preference: Veterans' preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.

Federal Annuitant Information: The selection and reemployment of a former career SES appointee who retired from federal service is subject to applicable laws, regulations, and agency policy regarding annuitant reemployment, including any required approvals, salary and annuity offset requirements, pay limitations, and appointment limitations.

OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Noncareer SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.

There are three key documents that contain important information about your rights and obligations.

Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), applicable to those who hold a sensitive position or have eligibility for access to classified information.

Males born after 12-31-1959 must be registered or exempt from Selective Service (see ***). Equal Employment Opportunity (EEO) Policy Statement (see ***). Employment Information Resources - Resource Center (see ***).

How to apply

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Details on this page reflect the source posting as of Sep 18, 2026. Closing dates and salary ranges can change without notice — the official listing is always authoritative. How our coverage works.

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