Fall 2026/Spring 2027 - Enterprise Platform and Enablement Intern

About this job

Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. JOB SUMMARY: EP&E manages a technology portfolio spanning cloud, network, workplace technology, voice, and infrastructure services. Keeping that many moving parts visible and consistent takes operational rigor — this intern role is a chance to build that rigor firsthand, working across the full portfolio rather than a single initiative. You'll help EP&E run itself better. That means documenting how the portfolio's processes actually work, building the reporting and dashboards leadership relies on, and researching what other organizations are doing in cloud, network, workplace technology, voice, and infrastructure so EP&E's practices stay current. Your output will be used — process docs that team’s reference, dashboards leadership reads, research that shapes real decisions. What You’ll Walk Away With: Practical experience in portfolio management and operations at enterprise scale Skill building dashboards and status materials for an executive audience A working view of current trends across cloud, network, workplace technology, voice, and infrastructure ESSENTIAL FUNCTIONS: Document product management and delivery processes across the EP&E portfolio Build and maintain portfolio reporting and status materials for leadership review Research industry practices and technology trends across cloud, network, workplace technology, voice, and infrastructure services Produce process documentation, dashboards, and analyses that improve consistency and visibility across initiatives Identify gaps or inconsistencies in current portfolio management practices and propose improvements MINIMUM QUALIFICATIONS: Must be actively pursuing a degree at an accredited educational institution. Must be actively pursuing a degree in in Business, Information Systems, Data Analytics, or a related field. Must have at least 1 year of academic undergraduate studies completed or a sophomore status at minimum. Must have a cumulative GPA of 2.8 or higher. PREFERRED QUALIFICATIONS: Course work or experience in Business or Finance. Course work or experience in computer science, network infrastructure or databases. High degree of technological literacy (Power user of technology). PAY TRANSPARENCY: The hourly range is $18.00 per hour - $35.00 per hour. Pay is based on factors including school year, program of study, etc. In addition, paid internships include Amtrak rail pass privileges as a part of the experience along with one (1) PTO day per academic year. Requisition ID:167085 Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak. Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.