Facility Program Manager- Anticoagulation

About the role

Serves as the Pharmacy Supervisor, Facility Program Manager, and Clinical Pharmacist Practitioner (CPP) in the Anticoagulation Clinic at the Minneapolis VA Health Care System (MVAHCS).

The incumbent is a licensed pharmacist, preferably with a Pharm.D. or equivalent experience, who will be responsible for overseeing clinical anticoagulation pharmacy programs and implementing safe, effective medication management services to improve patient outcomes.

What you will do

• Total Rewards of a Allied Health Professional Program management responsibilities include managing all aspects of the anticoagulation program at the Minneapolis VA HCS, including but not limited to policy development, coordination of staff scheduling/education, implementing process changes to improve patient care, attend local/VISN/national meetings assigned, and be a point of contact for all anticoagulation related items.
• The position requires knowledge and skill in using databases, query tools and analytics for quality improvement initiatives.
• This role collaborates with multidisciplinary teams, including pharmacy leadership, administrative staff, and facility leadership, to guide and evaluate the anticoagulation program within the Minneapolis VA Health Care System (MVAHCS).
• This position is a supervisory member of the pharmacy service, a core member of the pharmacy management team, and supervises anticoagulation CPPs and clinical pharmacy technicians.
• This manager reports directly to the Associate Chief of Pharmacy for Outpatient Operations and collaborates closely with all members of the pharmacy management team.
• Pharmacy Supervisor: Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution.
• Such individuals have responsibilities for supervising multiple pharmacists and technicians.
• Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals.
• Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities.
• Develops policies and procedures relative to their assigned area.
• Facility Program Manager: Manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes.
• Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs.
• FUNCTIONS OR SCOPE OF ASSIGNED DUTIES: Activities include but are not limited to: Administration/Supervisory (25-50%) Directly supervises all activities of the anticoagulation clinical team.
• Responsible for development, implementation, revision, and interpretation of pharmacy service policies and procedures, and assuring their compliance with Joint Commission standards and VACO directives & handbooks with a focus on areas related to direct patient care.
• Shares responsibility with other pharmacy management team members for the overall planning, operation and evaluation of the medication management services delivered to Veterans.
• Establishes program goals and develops the operational plans, procedures, and policies to achieve them.
• Shares responsibility for the establishment, revision, and adherence to the policies and procedures necessary to provide the efficient and effective delivery of medication management services.
• Interfaces with other health-care providers and administrators to ensure compliance with established pharmacy policies and procedures.
• Facility Program Management (25-50%) The incumbent will provide comprehensive anticoagulation oversight within Pharmacy Service and supporting all anticoagulation services within MVAHCS.
• Responsible for developing, organizing, coordinating and managing all pharmacy aspects of the anticoagulation program.
• This includes the ability to solve problems, coordinate and organize responsibilities to maximize outcomes in the program area.
• It also includes working with leadership to establish program goals and the development or adjustment of operational plans and procedures to achieve them.
• Assists with any updates or implementations of guidance documents, which could include policies, standard operating procedures, clinical guidance documents, or job aids.
• Identifies quality improvement initiatives to address issues related to anticoagulation medication safety, develops proposals for procedures to implement changes; identifies resources needed to affect change; assists in training of affected personnel; and helps establish monitoring methods to assess effectiveness of changes.
• Utilizes informatics resources to streamline anticoagulation stewardship efforts by identifying veterans on anticoagulants at risk for adverse or safety events.
• Work Schedule: Full-Time, Monday through Friday, 07:30am - 4:00pm Telework: If available, Ad-Hoc ONLY Virtual: This is not a virtual position.
• Functional Statement #: 000000 Recruitment/Relocation Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Area of Consideration - Eligible applications will be reviewed and referred in the following order: 1.

Current permanent VA employees of the facility. 2. All other current permanent VA employees.

3. Past/current/upcoming VHA Health Professions Trainee (HPT) Graduates 4. Current permanent Federal employees of other agencies.

Documents you must provide

• License Long-form resume/Curriculum vitae (CV) SF-50/ Notification of Personnel Action Transcript The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter License Long-form resume/Curriculum vitae (CV) **Highly Recommend** Write to the Knowledge, Skills, and Abilities (KSAs) on a separate document - KSAs are found under qualification/grade requirements in the announcement.
• SF-50/ Notification of Personnel Action Transcript Veterans' Preference: Veterans' preference does not apply for internal or other current permanent VA nationwide employees or current permanent employees of other Federal agencies.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest.

As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.

This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.