Deputy Director, Operations and Management

About the role

This position is located within the Department of Health and Human Services (DHHS), Office of the Secretary (OS), under the Office of the Assistant Secretary for Administration (ASA), Program Support Center (PSC), and Office of Operations and Management (OM).

The ASA performs administrative management functions for the Secretary, excluding financial and information resources management, and provides leadership, oversight, and direction for PSC activities.

What you will do

• ABOUT THE POSITION The purpose of this position is for the incumbent to serve as the PSC Deputy Director, Operations and Management, providing leadership and direction on all PSC operations, management, and budget matters.
• The incumbent provides direction and comprehensive advisory services to the PSC Director, PSC Deputy Director, Service Portfolio Directors, managers, supervisors, and staff on PSC mission support policy and associated activities that enable the execution of PSC's mission.
• The incumbent further provides overall direction and supervision of the professional and contract staff of PSC who formulate management, administrative, and operational policy for PSC entities and leads the organization's mission support activities.
• The incumbent makes authoritative recommendations, exercises professional judgment, and directs programs and initiatives.
• The PSC Deputy Director, Operations and Management reports to the Deputy Assistant Secretary (DAS) for Administration, PSC Director.
• The Deputy Director, Operations and Management is delegated responsibility for overall PSC policy development, management, and execution of the PSC mission support functions, such as human capital; training; employee engagement; information technology (IT); budget and finance; travel; communications; acquisitions/contracts; quality management; business process improvement; records management (RM); and other administrative programs.
• The PSC Deputy Director, Operations and Management oversees a large, multi-faceted team and requires a leader with core executive skills to successfully lead the administrative and management demands of PSC, an organization with an annual budget of approximately $700 million, 500+ federal full-time equivalent employees (FTEs), and 1300+ federal contract staff.
• Provides financial management oversight of resources totaling nearly $700 million funded via the HHS Services and Supply Fund.
• Oversees the day-to-day operations, including funding contracts, staff travel, and miscellaneous obligations in accordance with Department policy and appropriations law.
• Leads PSC service areas through the full lifecycle of the appropriation process.
• Develops the PSC annual budget request and coordinates responses to ASA budget data calls.
• Liaises with the Office of the Assistant Secretary for Financial Resources (ASFR) to provide necessary budget information to execute PSC's annual spend plan.
• Coordinates the requests for quarterly funding allocations and ensures obligation of PSC funding to support service area needs.
• Assists in developing plans, forecasts, and trends to optimize the execution of PSC's spending.
• Educates and trains supervisors and managers on budget processes and procedures.
• Leads PSC's human capital effort, coordinating with the ASA Office of Human Resources.
• Responsible for developing the human capital strategy and staffing plan for PSC.
• Strategically prioritizes backfilling vacancies and maintains PSC's table of organization.
• Monitors HR systems for accurate data.
• Manages PSC employee performance, awards, and training.
• Candidate serves as the lead for employee labor relations and reasonable accommodation.
• Oversees PSC technology investments and capital planning and investment control (CPIC) processes, ensuring alignment with the ASA Office of the Chief Information Officer (OCIO) technology policies and procedures.
• Oversees the development and execution of the PSC IT Strategic Plan.
• Manages special IT projects and IT systems through the full lifecycle process.
• Manages the development and operations of the PSC owned systems and applications.
• Establishes the PSC IT governance framework and associated policies and procedures.
• Oversees the work of PSC IT staff, IT system owners (SO), system security and privacy officers (SSPO), and compliance with the Federal Information Security Management Act (FISMA).
• Coordinates on management of over 20 PSC systems with the respective service area director/business owner.
• Ensures participation and adequate resources are available for IT audits and IT remediation activities related to PSC system breaches.
• Liaises with the ASA Chief Information Security Officer (CISO), HHS Office of Inspector General (OIG), and other stakeholders to ensure PSC compliance with FISMA and the Federal Information Technology Acquisition Reform Act (FITARA).

How you will be evaluated

You will be evaluated on the quality and extent of your total accomplishments, experience, and education (if applicable). Your application will be rated and ranked by an Executive Resources Board (ERB) Panel, comprised of at least three SES members, using only the information required within the application package.

Applicants who do not demonstrate in their application sufficient possession of the ECQs and TQs will be determined ineligible for further consideration. Once the application process is complete, a review of your resume and supporting documentation will be conducted.

If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed.

Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.

Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position.

The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period.

For more information regarding the SES, go to ***

Documents you must provide

• A complete application includes items described below.
• Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
• Please carefully review the following list to determine what documentation you need to submit.
• Some documents may not apply to all applicants.
• RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience.
• Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs.
• PLEASE DO NOT USE USAJOBS RESUME BUILDER.
• VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.
• ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable: CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
• SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
• CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
• STRONGLY RECOMMENDED: Most recent performance evaluation.

What to expect next

Next Steps: To verify the status of your application, sign in to your USAJOBS account (***), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: ***

Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Additional information

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, research emerging diseases, and mobilizes public health programs with domestic and international partners.

In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.

Preferred Experience: Prior supervisory experience required; Prior experience with HHS programs preferred. Salary: Salary for Senior Executive Service positions varies depending on qualifications. The annual salary range may be found at the top of this announcement.

This position may be eligible for performance bonuses and performance-based pay adjustments.

Standards of Conduct/Financial Disclosure HHS inspires public confidence by maintaining high ethical principles, and all Federal Government employees are subject to the conflict-of-interest statutes and regulations, including the Standards of Ethical Conduct, that govern activities with outside organizations and reporting financial holdings.

The Ethics in Government Act, PL 95-521 also requires the applicant selected for this position to submit a Public Financial Disclosure Report, OGE-278, prior to assuming the SES position, annually, and upon termination of employment.

Equal Employment Opportunity (EEO) Policy Statement: *** Employment Information Resources - Resource Center: *** If applying online poses a hardship to you, you may submit your application by contacting. BreAnna Stewart in the agency contact section.

Reasonable Accommodation Policy Statement Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the POC in the agency contact section. Requests for reasonable accommodation will be made on a case-by-case basis.

Veteran's Preference Veteran's Preference does not apply to the SES.

Selective Service Males born after 12/31/1959 must be registered or exempt from selective service see: *** OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.