Deputy Chief Information Officer

About the role

This position is located in the Criminal Division (CRM), Information Technology Management (ITM) unit. CRM is seeking an experienced IT manager to serve as the Deputy Chief Information Officer.

This position reports directly to the Chief Information Officer/Director of ITM in areas of Endpoint Desktop Management, Network Operations, Enterprise Shared Services, Mobile Device Management, Asset Management, Server Operations, Virtualization Infrastructure Management, SAN Infrastructure Management.

What you will do

• Directly supervise ITM federal personnel and oversee all assigned employees through subordinate supervisors as required.
• Provide operational oversight for a large population of contract personnel from various contracts.
• Create, edit, and ensure compliance with Statements of Work for contract deliverables in not only in labor categories for contractors but hardware, software, and other IT contract requirements.
• Complete the full cycle of contract management as a COR, Government Technical Manager including Statements of Work, invoice review, vendor research, etc. With leadership team, develop Criminal Division's IT goals, programs, and priorities by analyzing available and emerging technology and industry trends.
• Analyze resource requirements and develop approaches that will best support the IT and litigation goals of the Criminal Division.
• As a technical authority, consult, collaborate with and advise on a wide range of information technology, cybersecurity and enterprise architecture programs, planning, and agency/federal sector wide initiatives.
• Interface with senior executive service (SES) Criminal Division leadership to present and propose novel and progressive solutions to critical IT issues.
• Oversee management of customer support within the Criminal Division, a function chiefly carried out by the ITM Service Desk team.
• Plan, implement, and oversee the Criminal Division's enterprise level IT infrastructure, including engineering and technical support activities.
• Provide support to Criminal Division's e-discovery and e-litigation services.
• Develop and foster relationships with IT peers at other DOJ components to improve collaboration and the efficiency of sharing information for joint litigation and investigations.
• Manage IT projects with high complexity or risk, such as agency-wide system integrations that include large­ scale enterprise resource planning.
• Develop and implement project management procedures, tools, templates, activities and infrastructure to be used throughout ITM and foster an environment where project management principles are practiced and followed.
• Establish high level process design requirements, work to eliminate inefficient and redundant processes, and optimize the use of organizational assets.
• Oversee and lead the development of policies, guidelines and standards for the planning, development, integration, implementation, and evaluation of IT systems and subsystems that meet overall information needs of the Criminal Division.
• Develop budget and resource requirements for ITM, provide necessary justifications, and ensure best use of scarce resources by promoting accountability and efficiency.

Education

There is no education requirement for this position.

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and you will be assessed using a Job Knowledge Test. The Job Knowledge Test is designed to assess technical and professional expertise directly relevant to the requirements of this announcement.

This assessment measures the specialized knowledge and skills accumulated over time, which are critical for successful performance in this position. The most highly qualified candidates will be identified for referral to the hiring manager. If you would like to preview the application questionnaire, please see: ***

You will be assessed on the following KSA/Competencies: Change Management Compliance Enterprise Architecture Information Assurance Risk Management Performance Appraisals and Awards:You will receive an additional point added to your final score for your most recent fully successful or higher performance rating.

An additional point will also be added to your final score for any one performance award received within the past three years that relates to the position for which you are applying. Please provide only one recent award. To receive credit, you must provide a copy of your performance rating and a copy of your performance award SF-50, if applicable.

Documents you must provide

• You are strongly encouraged to convert your resume to an Adobe PDF file prior to submitting your application, especially if you are submitting using a Mac system.
• Resumes not pre-converted to a PDF will undergo system conversion that may cause some formatting changes to your resume, including line and page break errors.
• You must provide a complete application package which includes: Resume (cover letter is optional) - Applicants will be evaluated based on a comparison of the position requirements against the quality and extent of experience or related education as reflected in their resume.
• Applicants are encouraged to ensure work experiences clearly show the possession of knowledge of the subject matter pertinent to the position and the technical skills to successfully perform the duties of the position.
• Your resume must be no more than 2 pages.
• If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.
• Please ensure all information you believe is qualifying for the position is contained in the first two pages, or you may be marked ineligible.
• Additionally, your resume must include the following information for each job listed: month and year, start/end dates (e.g. June 2007 to April 2008), and full-time or part-time status (include hours worked per week).
• SF-50, Notification of Personnel Action (if applying as a status candidate with current or former federal service) which shows type of service appointment, tenure group, grade, and salary.
• If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include Promotions, Within Grade/Range Increases, and SF-50s over one year old).
• Most Recent Performance Appraisal.
• You must submit a signed copy of your most recent performance appraisal showing your final rating.
• If a performance appraisal is not available submit a statement explaining why one is not available.
• Any Relevant Performance Award (must attach SF-50)(if applicable).
• Documentation of Eligibility for Special Hiring Authorities (if applicable) to prove appointment eligibility.
• Examples include: Peace Corps volunteer letter, military spouse hiring authority documentation, etc. Current or Former Political Appointees (if applicable) - Please note on your resume and attach an SF-50.
• The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office.
• Schedule A Documentation (if applicable) - The Criminal Division welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within DOJ.
• The Criminal Division also encourages eligible Schedule A applicants to submit their resumes directly to the Criminal Division disability POC at ***.
• CTAP Documentation (if applicable) - If you are a displaced Federal employee claiming eligibility under CTAP: A copy of the agency notice (i.e., letter of intent, separation notice, or agency RIF letter); Your most recent performance appraisal; and Your most recent SF-50 showing your current/former position title and series, grade, promotion potential, and duty location.

What to expect next

Once the application package is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

If a tentative job offer is made, we will conduct a suitability/security background investigation.

Additional information

ELIGIBILITY: You are eligible under merit promotion procedures, if you meet one of the following criteria: Current DOJ employees with career or career-conditional appointments in the competitive service; or Displaced Federal employees requesting special priority selection consideration under the Career transition Assistance Plan (CTAP).

Additional selections may be made from this vacancy announcement to fill vacancies that occur subsequent to this announcement.

EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Additional information on DOJ's EEO policy can be found on our website. Career Transition Programs (CTAP): This program applies to DOJ employees who meet the definition of surplus or displaced from a position in the competitive service.

To receive selection priority for this position, you must: Meet CTAP eligibility criteria; Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and Submit the appropriate documentation to support your CTAP eligibility.

If you are unable to apply online or need to fax a document you do not have in electronic form, please reach out to *** or *** for alternative application procedures.