Data Quality Analyst

About the role

The Data Quality Analyst is responsible for maintaining the accuracy, integrity, and completeness of case management data within the Probation Automated Case Tracking System (PACTS360).

The position analyzes database information to identify and correct data errors and deficiencies, generates and reviews statistical reports, and supports compliance with national and district reporting requirements. The incumbent serves as a resource for PACTS360 system updates, data entry procedures, and more.

What you will do

• Extract and analyze information from databases and identify data entry errors and data deficiencies.
• Maintain accuracy and completeness of official case records and user log errors.
• Make data entry corrections.
• Advise supervisor/manager when input errors are found or information is missing and recommend corrective action, including recommendations for revising data entry procedures.
• Work with users to explain the causes of errors and actions necessary to prevent reoccurrence.
• Generate and analyze statistical reports on a reoccurring basis.
• Assist with developing and customizing reports to fit district needs.
• Prepare and submit statistical data to the Administrative Office (AO) as required and in accordance with policy.
• Assist in determining what information can be purged or archived from database.
• Remain current and knowledgeable of all Probation Automated Case Tracking System (PACTS360) national updates and new generations provided by the AO.
• Provide PACTS360 training to staff who perform data entry or use PACTS360.
• Act as the point of contact with outside agencies to resolve data discrepancies, verify case information, and ensure appropriate workload credit.
• Manage DQA inbox and maintain Court calendars.
• Perform office reception, answering telephones, typing, and filing.
• Occasional travel, as needed.

Requirements

• Must be a U.S. citizen or a lawful permanent resident with authorization to work in the United States who is currently seeking U.S. citizenship or intending to become a U.S. citizen immediately after meeting the eligibility requirements.
• The United States District Court requires employees to adhere to the Code of Conduct for Judicial Employees.
• Judiciary employees serve under excepted appointments and are considered "at-will".
• As a condition of employment, selected candidate is subject to an FBI background check.
• Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit.

Education

Applicant must possess high school diploma.

Prefer an Associate degree or above from an accredited institution in a field of academic study such as business administration, information systems, criminal justice, or related field.

How you will be evaluated

Applicants will be evaluated based how well they meet the education and experience qualifications and on application submissions. See full job posting for additional information by visiting ***

Documents you must provide

• Include a narrative explaining how your skills and experience align with the Representative Duties and Preferred Qualifications of the position.
• Federal Judicial Branch Application for Employment - AO 78.
• Save the document upon opening.
• Include two professional and one personal reference.
• Two most recent performance evals.
• If not available, please address in cover letter.
• See 'How to Apply' for instructions.

Benefits

Pay is only part of the generous total compensation package you receive while working for the Federal Judiciary. Employees also receive: Thirteen (13) days of vacation for the first three years (which increases with tenure), 13 days of sick leave, 11 paid holidays. Retirement benefits, pension plan, and Thrift Savings Plan (TSP) including a government match of up to 5%.

Optional benefits include health and life insurance (if carried for five years prior to retirement, health and life insurance may be carried for life), dental and vision insurance, long-term care insurance, a Flexible Benefits Program which includes health, dependent care, free parking, and an in-house fitness facility.

Also included is the Federal Occupational Health (FOH)/Employee Assistance Programs (EAP). Virtual and in person training opportunities are available. Student loan forgiveness is available to qualified individuals, pursuant to the Public Service Loan Forgiveness (PSLF) program.

Review our benefits: ***

What to expect next

The U.S. Probation and Pretrial Services Office will communicate with those individuals who will be invited for testing and personal interviews. If you are a candidate invited for interview, you will be asked to provide an unofficial transcript of any degrees stated on your application. Interviews will take place in Milwaukee.

Unfortunately, the Court is unable to reimburse candidates for interview or relocation expenses.

Additional information

This office provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application or interviewing process, please notify local human resources in the e-mail sent with your application packet. The decision on granting reasonable accommodation will be made on a case-by-case basis.

The U.S. Probation and Pretrial Services Office reserves the right to amend or withdraw any announcement without written notice to applicants. More than one position may be filled from this announcement. See full job posting for additional information by visiting ***

The Federal Judiciary is an Equal Opportunity Employer