Court Support Specialist

About the role

The Clerk's Office for the U.S. Court of Appeals for the Tenth Circuit is seeking candidates for the position of Court Support Specialist. The Court Support Specialist advances the Clerk's Office's commitment to operational excellence and exceptional public service by supporting the public interface and case-based administrative operations of the court.

This position operates as a member of a team; skill in working with others and commitment to teamwork are essential to success in this position.

What you will do

• providing customer service to the public via phone, email, and live chat, and in-person; managing case-related records/files and closing cases in the court's electronic case management system; cashiering and receipting; facilitating the court's case-screening process by submitting case materials to judges and docketing related information; applying the court's attorney-admission requirements and processing attorney-admission applications; processing electronic-filing registrations; providing administrative support for the court's attorney-discipline processes; live-streaming oral argument sessions; proofreading orders; and supporting the court's mailroom and opinion-processing operations.
• Particularly important aspects of this position are facilitating the court's multi-step case screening process, live-streaming the court's oral arguments, providing support for the court's mailroom and opinion processing operations, and working collaboratively with teammates to document and update procedures.
• These duties require strong data processing skills, an aptitude for technology, well-honed attention to detail, and a commitment to working in a team environment.
• Court Support Specialists have substantial contact with the public, chambers, and other court personnel; a strong customer-service orientation, excellent communication skills, and professionalism are imperative.
• The Court Support Specialist may assist in managing the courtroom during oral argument proceedings.
• Lifting records and boxes and maintaining files requires moderate physical activity on a routine basis.

Requirements

• Must be a U.S. citizen or lawful permanent resident seeking U.S. citizenship.
• Appointment is contingent upon a suitable background investigation.
• Employees are subject to the Judicial Code of Conduct.
• Direct deposit of pay required.

Education

High school diploma or equivalent.

How you will be evaluated

Candidates will be evaluated based on their experience and skills that closely aligned with the requirements of the position.

Documents you must provide

• Cover letter Resume Application for Judicial Employment.
• The Application for Judicial Employment can be found at: *** See 'How to Apply' for instructions.

Benefits

The Tenth Circuit offers a healthy work-life balance, comprehensive benefits, and the opportunity to collaborate with dedicated professionals.

Benefits include health, dental, vision, and life, insurance, annual and sick leave, paid holidays, retirement, a retirement savings, and investment plan (TSP), potential student loan forgiveness, and the judiciary's supplemental benefits. Benefits package may be viewed at Benefits | Tenth Circuit | The United States Court of Appeals.

What to expect next

Once you submit your application, we will assess your application and experience, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.

Additional information

Regular onsite work required at the Byron White Courthouse. Limited telework may be possible after a short probationary period. Excepted service appointments are "at will." Judiciary employees are not part of the competitive federal civil service.

For the full vacancy announcement and application instructions, please visit: *** The U.S. Courts are an equal opportunity employer.