Correctional Treatment Specialist (Case Manager)

About the role

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

What you will do

• Independently conducts group guidance sessions of a varying nature.
• This counseling deals with institutional adjustment, U.S. Parole commission, release planning, and interpersonal communications, individual counseling sessions varying in methods and intensity relevant to the individual's problems.
• They may focus on helping the individual offender understand and live within the complex family circumstances and assist him in developing new adjustment techniques.
• The Case Manager helps the offender view problems objectively and to deal with them realistically.
• Routinely deals with community resources to secure information and develop release plans.
• Prepare special progress reports for such consideration as parole, transfer, restoration of forfeited good time, and makes appropriate recommendations.
• Corresponds with attorneys, judges, probation and parole officers and other professionals regarding the inmate's case.
• Prepares diagnostic studies, responsible for collecting, interpreting and evaluating factual information reflecting developmental and circumstantial factors for the assigned caseload of inmates.
• Acts in a liaison capacity with other units and institutional employees on matters concerning inmate behavior.
• Serves as the primary liaison with the U.S. Parole Commission in reporting the inmate's program progress, readiness or lack of readiness for release, and resources in the community relevant to the desirability of his release.
• Actively develops program planning by presenting cases to the Unit Team and coordinating case management services with other correctional disciplines.
• Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution.
• The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Requirements

• This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service.
• To receive selection priority for this position, you must: Meet CTAP eligibility criteria; Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and Submit the appropriate documentation to support your CTAP eligibility: A copy of the agency notice (i.e., separation notice or agency RIF letter), Most recent performance appraisal, and Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
• See USAJOBS' Career Transition Programs for more information.
• EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
• More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy Key Requirements: U.S. Citizenship is Required.
• See Special Conditions of Employment Section.

Education

See Qualifications Section for education requirements, if applicable. ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement.

Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable).

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. Superior Academic Achievement. (S.A.A.) applicants MUST provide a transcript in order to be considered under S.A.A.

S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.

Grade-point average (G.P.A.) -- Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.

Election to membership in a national scholastic honor society -- Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on an assessment may also result in your removal from consideration. You will be evaluated based on your assessment score and the information provided in your resume and supporting documentation. Applicants who receive a score of 85 or higher will be reviewed first, and reviews will continue until 10 qualified applicants have been identified.

Applicants who receive a score of 75 or below will not be reviewed. Your resume and supporting documents will be compared against your responses to the online assessment to determine whether you meet the qualification requirements listed in this announcement.

If the information in your application materials does not support your assessment responses, your score may be adjusted and/or you may be removed from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

There are several parts of the application process that affect the overall evaluation of your application: Your resume, which is part of your USAJOBS profile; Your responses to the eligibility questions; Your responses to the online assessment; Your supporting documentation, if required. Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration.

You must meet all qualification requirements upon the closing date of this announcement.

If you applied to more than one grade level, BE ADVISED that you may be selected at ANY grade level for which you applied and are found qualified (i.e., if the job is announced at the 9/11 grade levels and you apply for the GS/GL-9 and the GS-11, and you are found qualified at BOTH grade levels, you may be selected at either grade level).

Due Weight for Performance and Awards: Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

Please submit: a copy of your most recent performance appraisal/evaluation; and a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available.

Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

Documents you must provide

• Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration.
• If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
• Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional).
• Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, MOU, etc.).
• If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
• To receive credit for experience, your resume and/or any satisfactory evidence must include: Start date and end date in month/year format (MM/YYYY) AND Number of hours worked per week.
• SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary.
• If you have promotion potential in your current position, please provide proof.
• If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time-in-grade.
• SF-50: If you are a current/former federal government employee, you must provide an unredacted copy of your latest SF-50.
• Proof of CTAP eligibility, Click Here, if applicable.
• College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
• NOTE: If you are selected, official transcript(s) will be required prior to your first day.
• A copy of your latest yearly performance appraisal/evaluation.
• For more help, visit USAJOBS Help Center - How do I write a resume for a federal job?
• We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

What to expect next

We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.

Additional information

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $82,148 per annum ($39.36 per hour).

Special Conditions of Employment Section: Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm. Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence. Additional selections may be made if vacancies occur within the life of the certificate.

Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (***)