COMPUTER ASSISTANT TITLE 32 PERMANENT

About the role

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a COMPUTER ASSISTANT TITLE 32 PERMANENT, Position Description Number D0890P01 and is part of the NH ARNG USPFO, National Guard. This vacancy is to gather applications that may or may not result in a referral or selection.

What you will do

• The incumbent serves as the automated logistics information systems manager with technical responsibility for automated systems and operational management and SARSS-1 System Operator.
• Develops, implements, and maintains automated logistics information management systems in the Division and provides training for user personnel.
• Serves as the main point of contact within the Supply and Services Division in communication with Army Enterprise Resource Planning (ERP) System proponents.
• National Guard Bureau (NGB), supporting maintenance activities and other USP&FO divisions for the purpose of coordinating the full implementation and operation of automated logistics information management systems.
• Based on a general knowledge of logistics policies and procedures governing logistics activities, analyzes and determines the needs and methods of data support for the division.
• In coordination with the Supply Systems Analyst, identifies potential computer applications.
• Determines requirements through a fact finding studies to see if locally developed applications are needed that are not included in other Department of the Army (DA) Enterprise Resource Panning (ERP) systems.
• Directs and monitors the operation and maintenance of existing ERP systems and locally developed logistics applications.
• Advises and assists the Supply Systems Analyst in resolving automation problems (hardware and software) Trains division employees in the operation and maintenance of system equipment.
• Develops and maintains a variety of desktop Standard Operating Procedures (SOP) containing step by step procedures for machine operation, system recovery, data backup, operator level hardware maintenance.
• Provides detailed GCSS-Army training to new systems users for all branches.
• Identifies and coordinates required training with division supervisors and develops individual training programs as required.
• Evaluates progress and the need for additional training.
• Trains functional users and conducts briefings to explain procedures, system options and limitations for the utilization of software and hardware.
• Identifies the cause of operations failure and means of recovery.
• Researches and resolves hardware, software and application program problems, working with users and system proponents as required.
• Coordinates maintenance and repair of automation equipment within the division.
• Coordinates the loading of software changes and program updates with DA, NGB, Data Processing Installation (DPI), other agencies and division branches to ensure system enhancements are synchronized and current.
• Serves as Information System Security Officer for Supply and Services Division.
• Develops, monitors and evaluates procedures and internal controls in accordance with current security regulations/guidelines for internal systems security.
• Responds to ad hoc requests (i.e. Structured Query Language, etc.) for products by working with various sections/branches of the division to produce data retrieval outputs.

How you will be evaluated

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience.

If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Management Tools, Manges Resources, Network Operations, Organizational Awareness, Writing.

Documents you must provide

• Starting on September 27, 2025, federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan.
• USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying to a job.
• A COMPLETE RESUME IS REQUIRED.
• Your full name, address, civilian email address (no .gov or .mil) and current telephone number must be on your resume.
• Your resume must clearly demonstrate experience that meets the requirements of this position.
• In describing your experience, please be clear and specific.
• We will not make assumptions regarding your experience.
• Your resume must show experience where you worked, job title, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week & salary.
• Incomplete resumes will result in the applicant not being considered for the position.
• References must be submitted with the application packet.
• (Minimum of 3 references required).
• If no references are with the application packet, your application will not be sent forward to the selecting officials.
• Prior/current Federal employees are required to submit their most recent SF 50 with their packet.
• The SF-50(s) must reflect the highest grade and step held in Federal Service that demonstrates one year time in grade.
• A complete application package, including all supporting documents (i.e., resumes, copies of transcripts if required, licenses, All FAA Certifications and Credentials, and any other supporting documents etc.), must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
• Copies of transcripts must be provided at the time of submission with the application packet.
• Failure to do so will result in the applicant not being considered for the position.
• Selected individual may be required to provide official transcripts prior to placement into this position.
• PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resumes, supporting documents, transcripts (copies) if needed, licenses, SF 50 etc.) is received, accurate, and submitted by the closing date.
• You may verify your documents have been processed with your application package successfully prior to the announcement closing.
• Uploaded documents may take up to one hour to clear the virus scan.
• Human Resources WILL NOT modify, change or add anything to your application packet after the closing date.
• Human Resources WILL NOT divulge if you are qualified or not for the position.
• Incomplete packets will not be considered for the position.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Additional information

Candidates should be committed to improving the efficiency of the federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution." In addition, all job announcements now include a link to USAJOBS, Equal Employment Opportunity Policy, which affirms that candidates will not be hired based on their race, sex, color, religion, or national origin.

This agency participates in the Fair Chance Act, Title 5 USC 9202 Limitations on requests for criminal history information.

An employee of an agency may not request, in oral or written form (including through the Declaration for Federal Employment (Office of Personnel Management Optional Form 306) or any similar successor form, the USAJOBS internet website, or any other electronic means) that an applicant for an appointment to a position in the civil service disclose criminal history record information regarding the applicant before the appointing authority extends a conditional offer to the applicant.

Certain exceptions do apply to this Act. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).