COMMUNITY SERVICES SUPERVISOR (MCB BUTLER), NF-04/RFT, CSC, CAMP FOSTER/LESTER/FUTENMA

About the role

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.

We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

What you will do

• NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: MCCS Coordinator BUSINESS TITLE: Community Services Supervisor (MCB Butler) FLSA: Exempt JOB SERIES: 1101 PAY LEVEL: NF-04 DUTIES AND RESPONSIBILITIES: Incumbent is the direct representative of the Director, Marine Corps Community Services (MCCS) MCB Butler and serves as their direct liaison on all MCCS matters occurring at the installation level.
• Serves as the senior site supervisor at MCB Butler, overseeing the effective and efficient administration and management of all MCCS operations at the installation.
• Directs and supervises Community Service Coordinators assigned to camps throughout the MCB Butler installation.
• Takes action to coordinate matters involving camp and customer issues in a prompt manner.
• Serves as primary MCCS representative for camp activities and meets with Camp Commanders or their key staff on a regular basis to discuss the status of pending, present, and/or future MCCS activities, programs, and policies.
• Ensures optimum implementation of program offerings and activities that take place throughout the camps and community.
• Analyzes CONTACT data and compiles both monthly and annual reports, tracking areas requiring improvement.
• Develops and submits comprehensive operating and capital budgets to support ongoing programs and proposed program offerings.
• Provides program managers with administrative and technical support as it pertains to developing program budgets, implementing marketing strategies, and initiating facility maintenance programs.
• Develops standard operating procedures and letter of instructions, in accordance with organizational standards, to ensure operational objectives and camp policies are communicated to all assigned personnel.
• Responsible for employee evaluations, recommending and taking appropriate disciplinary action, forwarding nominations for awards and promotion and resolving disputes and complaints.
• Directs/supervises a staff of Community Service Coordinators (CSC) and administrative support staff and coordinates with the MCCS Finance Office on a variety of fiscal issues related to MCCS activity support.
• Studies service standards, marketing efforts and customer ICE submissions in order to identify areas on the camp which may require service improvement.
• Coordinates with facility managers to aid in correcting deficiencies noted by ICE submissions.
• Conducts twice annual MCCS facility risk assessments on the camp assigned.
• Assists Managers in implementing research projects capable of resolving any noted deficiencies.
• Conducts periodic briefings promoting MCCS services to all camp personnel including temporarily assigned Unit Deployed Personnel (UDP), through the use of focus groups or unit orientations and requested by Camp and/or Unit Commanders.
• Works with Deployment Readiness Coordinators (DRC) in support of events planned and executed on behalf of spouses and children of deployed personnel and Unit Family Days.
• Coordinates availability of equipment and other logistics in support of these events.
• Compiles information from CSC located throughout the MCB Butler installation and coordinates with MCCS executive and senior management staff on the issues that may arise at camp levels and informs management of individual camp concerns.
• Provides World Class Customer Service with an emphasis on courtesy.
• Assists customers and communicates positively in a friendly manner.
• Acknowledges customers, smiles and makes eye contact.
• Develops and ensures implementation of an activity safety program in accordance with the MCCS and Base Safety Program.
• Advises employees of available safety regulations, instructions, materials and equipment.
• Promptly reports workplace accidents to the Human Resources Office.
• Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions.
• Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action.
• Ensures minimal loss of duty by complying with ¿Return To Work¿ program initiatives, and following up on employee well-being.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

How you will be evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Documents you must provide

• Varies - Review "OTHER INFORMATION"

Benefits

The Federal government offers a number of exceptional benefits to its employees.

Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

What to expect next

All applicants who submit an application via our Careers page at *** will be able to view their application status online.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: *** As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report.

Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).

For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002.

Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer.

Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.

Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.