Chief Information Officer (Director, Information Technology Management)

About the role

The Criminal Division is seeking an experienced IT leader to serve as the Chief Information Officer (Director, Information Technology Management).

This position reports directly to the Executive Officer and will lead and supervise all enterprise-wide IT operations for the Division through managers over critical portfolios such as cybersecurity, development, litigation support, and records management.

What you will do

• Overseeing all Information Technology Management (ITM) functions for the Division, including leadership of IT customer support, enterprise architecture, application development, analytics, project management, infrastructure engineering, and cybersecurity operations.
• Establishing guidelines and performance expectations for staff members and formally evaluating performance; providing continuous feedback to ensure high-quality service delivery.
• Planning and developing long-range objectives and milestones for substantive mission-oriented IT projects and programs, including enterprise applications, infrastructure upgrades, cloud and data platform evolution, and multiyear development efforts.
• Integrating aspects of configuration management, enterprise architecture, infrastructure design, and systems integration into IT project plans.
• Leading development, revision, and enforcement of IT policies, standards, governance frameworks, and compliance mechanisms, including enterprise AI governance aligned with DOJ requirements.
• Directing enterprise architecture strategy and development, including the Division's strategic architecture policies and system modernization initiatives.
• Managing acquisitions and resource allocations to ensure the successful development of approved enterprise architecture designs, enterprise applications, and the maintenance and enhancement of existing systems.
• Ensuring high-quality IT customer support by overseeing Service Desk operations and driving continuous improvement in technical assistance for CRM's user community.

Education

There is no education requirement for this position.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. If you would like to preview the application questionnaire, please see: ***

If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Cheating on an assessment may also result in your removal from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. Performance Appraisals and Awards: You will receive an additional point added to your final score for your most recent fully successful or higher performance rating.

An additional point will also be added to your final score for any one performance award received within the past three years that relates to the position for which you are applying. Please provide only one recent award. To receive credit, you must provide a copy of your performance rating and a copy of your performance award SF-50, if applicable.

Documents you must provide

• You are strongly encouraged to convert your resume to an Adobe PDF file prior to submitting your application, especially if you are submitting using a Mac system.
• Resumes not pre-converted to a PDF will undergo system conversion that may cause some formatting changes to your resume, including line and page break errors.
• You must provide a complete application package which includes: Resume (cover letter is optional) - Applicants will be evaluated based on a comparison of the position requirements against the quality and extent of experience or related education as reflected in their resume.
• Applicants are encouraged to ensure work experiences clearly show the possession of knowledge of the subject matter pertinent to the position and the technical skills to successfully perform the duties of the position.
• Your resume must be no more than 2 pages.
• Please ensure all information you believe is qualifying for the position is contained in the first two pages, or you may be marked ineligible.
• Additionally, your resume must include the following information for each job listed: month and year, start/end dates (e.g. June 2007 to April 2008), and full-time or part-time status (include hours worked per week).
• USA Hire Reasonable Accommodations Requests - If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, you may be asked to submit documentation to support your request (***).
• SF-50, Notification of Personnel Action (if applying as a status candidate with current or former federal service) which shows type of service appointment, tenure group, grade, and salary.
• If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include Promotions, Within Grade/Range Increases, and SF-50s over one year old).
• Most Recent Performance Appraisal (if applicable).
• Any Relevant Performance Award (must attach SF-50)(if applicable).
• Documentation of Eligibility for Special Hiring Authorities (if applicable) to prove appointment eligibility.
• Examples include: Peace Corps volunteer letter, military spouse hiring authority documentation, etc. Current or Former Political Appointees (if applicable) - Please note on your resume and attach an SF-50.
• The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office.
• Schedule A Documentation (if applicable) - The Criminal Division welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within DOJ.
• The Criminal Division also encourages eligible Schedule A applicants to submit their resumes directly to the Criminal Division disability POC at ***.
• CTAP or ICTAP Documentation (if applicable) - If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP: A copy of the agency notice (i.e., letter of intent, separation notice, or agency RIF letter); Your most recent performance appraisal; and Your most recent SF-50 showing your current/former position title and series, grade, promotion potential, and duty location.
• VEOA Eligibility Documentation (if applicable): If you are a discharged, non-disabled veteran, you must submit a copy of your DD-214 showing character discharge (Member 4 Copy), or other documentation of service and separation under honorable conditions.
• If you do not have your DD-214, you may request it after discharge from the National Archives at ***
• If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, and 6) dated within 120 days of your separation.
• If you are a disabled veteran, Purple Heart recipient, or parent or spouse of a disabled or deceased veteran, you must submit a completed SF-15 (***) and all additional proof required by the SF-15, as applicable, if you do not have your Department of Veterans Affairs letter establishing proof of disability, you may request it at *** or call ***.

What to expect next

After a review of your complete application package you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted. If a tentative job offer is made, we will conduct a suitability/security background investigation.

Additional information

ELIGIBILITY: You are eligible under merit promotion procedures, if you meet one of the following criteria: Federal employees currently serving on career or career-conditional appointments in the competitive service; Former federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service.

For more information see *** Displaced federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP); Veterans with Veterans' Preference or veterans who have been separated under honorable conditions after three years or more of active continuous service (Veterans Employment Opportunities Act); Individuals with disabilities - For more information and proof required see *** or Any other individuals eligible for a non-competitive appointment, including former Peace Corps and AmeriCorps VISTA volunteers, Boren Scholars, Fulbright Scholars, military spouses, etc. Additional selections may be made from this vacancy announcement to fill vacancies that occur subsequent to this announcement.

EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Additional information on DOJ's EEO policy can be found on our website. Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service.

To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.