BRIDGEPORT, CA - ASSISTANT BRANCH HEAD, FAMILY CARE NF4 (UPDATED RESUME REQUIREMENT AS OF 8/14/2026)

About the role

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.

We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

What you will do

• Serves as the Assistant Branch Head for the Family Care Branch, principal advisor to the Branch Head at MCAGCC Twentynine Palms and local liaison for the U.S. Marine Corps Mountain Warfare Training Center (MWTCC) Commander, in Bridgeport, CA, for the Child and Youth, Exceptional Family Member and School Liaison programs.
• Major Duties and Responsibilities Provides information, resources, direct engagement and decision-making in support of MWTCC Commander needs.
• Supports the MCAGCC Twentynine Palms Family Care Branch Head in program operations/management, budgeting and financial management, personnel management, policies and procedures, and compliance, among other tasks.
• These tasks are summarized below.
• Program Operations/Management Serves as recognized expert to oversee day-to-day operations of the designated programs.
• Implements or maintains quality assurance processes.
• Makes improvements, solves problems and takes corrective action when problems arise.
• Provides expert presentations and briefings on all aspects of the program area.
• Continuously assesses program operations and monitors progress toward organizational goals.
• Identifies problems and uses sound judgment to generate and evaluate alternatives and to make recommendations to improve programming.
• Organizes work, sets priorities and determines short- or long-term goals and strategies to achieve requirements.
• Coordinates with other organizations to accomplish goals.
• Determines the need for coordination of efforts and provides leadership in formulating methods to get results through cooperative efforts while monitoring coordination of conflicting or overlapping objectives.
• Personnel Management Supervises Child and Youth, Exceptional Family Member, and School Liaison Managers in accordance with the approved organizational structure.
• Supervision includes assigning and distributing work, coaching, counseling, tutoring, and mentoring employees, approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards; training employees; keeping abreast of and actively supporting the principles of the EEO program and prevention of sexual harassment.
• Must be alert to alcohol and substance misuse and take appropriate action.
• Budgeting Assists the Branch Head in formulating, justifying, monitoring and analyzing variance for the annual appropriated (APF) and nonappropriated (NAF) budgets.
• Helps to compile program statistical data for reports and data calls and keeps Command abreast of trends, policy changes, program deficiencies and needs for MWTCC Family Care programs.
• Aids in developing an integrated budget, which may include preparing written analysis of budget variances as necessary and justification for funding of program resource requirements and repairs or maintenance of facilities and equipment.
• Assists in the oversight of the collection of accurate accounting and reporting of funds received from patrons.
• Ensures compliance with all regulations governing the use of APF and NAF funds.
• Adheres to authorized methods of acquisition.
• Policies and Procedures Participates in the development and implementation of local processes and procedures to ensure efficient operation and management of Family Care programs.
• Keeps professionals informed on policies and procedures based on directives.
• Compliance Ensures compliance with all United States Marine Corps (USMC), Department of Defense, State, Federal and local instructions, standards, regulations, policies and procedures as they apply to Family Care programs.
• Safety Promptly reports workplace accidents to the Human Resources Office.
• Ensures safety training is provided for employees.
• Comply with OSHA standards and take action to correct unsafe or unhealthy working conditions.
• Ensures employees understand safety infractions that can result in disciplinary actions and follows through with appropriate action.
• Ensures minimal loss of duty by complying with Return to Work program initiatives and following up on employee well-being.
• Customer service Provides World Class Customer Service with an emphasis on professionalism and courtesy.
• Assists internal and external customers and communicates positively in a professional manner.
• Ask questions to determine, verify and solve problems.
• Checks for satisfaction with the quality of goods and services.
• Take action to solve problems quickly.
• Alert the higher-level supervisor or proper point of contact for help when problems arise.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
• This is a white-collar position where occasional lifting up to 20 lbs. may be required.

How you will be evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Documents you must provide

• Varies - Review "OTHER INFORMATION"

Benefits

The Federal government offers a number of exceptional benefits to its employees.

Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

What to expect next

All applicants who submit an application via our Careers page at *** will be able to view their application status online.

Additional information

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions.

You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: *** As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report.

Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).

For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002.

Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace.

The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.