A monday - friday, start/stop times between 6:00 a.m. and 6:00 p.m. job with Internal Revenue Service in Chamblee, Georgia. It pays $65,271–$84,857 per year at grade GS-09. Applications close on Nov 4, 2026 — 4 days left.
- Working pattern
- Telework eligible
- Who can apply
- Career transition (CTAP, ICTAP, RPL), Internal to an agency
- Clearance
- Not Required
Main duties
- The following are the duties of this position at the full working level.
- If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Works with management and users to determine information and data needed for operational activities.
- The result may require coordination with Management Information Technology System (MITS) or Headquarters for additional information, technical assistance, work scheduling, or timeframes for systemic resolution.
Full details
About the role
WHAT IS TAXPAYER SERVICES RETURN INTEGRITY & COMPLIANCE SERVICES?
A description of the business units can be found at: *** Position(s) are to be filled in following area(s): TS - RICS-Return Integrity and Compliance Services - Refundable Credits Examination Operation REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What you will do
- The following are the duties of this position at the full working level.
- If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Works with management and users to determine information and data needed for operational activities.
- The result may require coordination with Management Information Technology System (MITS) or Headquarters for additional information, technical assistance, work scheduling, or timeframes for systemic resolution.
- Advises management on problems that impact employees, work processes, and/or program goals.
- Responsibilities include ensuring that all appropriate listings (RGS reject and/or AIMS listings) are timely researched and resolved.
- Provides management feedback on untimely listings and resolution.
- Creates reports that assist managers and users to track inventory and establish priorities.
- Inventory reports could include statutes, case assignment sorts, overage, and rejects.
- The incumbent has the knowledge of the work processes and systems (i.e., Statistical Sample Inventory Validation Listing (SSIVL), RGS, Correspondence Examination Automated System (CEAS), AIMS-Centralized Inventory System (A-CIS), CACS-G (Computer-Assistant System for Government), Generalized Integrated Data Retrieval Interface (GII) to determine the nature of the workload to develop ad hoc reports).
- Identifies error trends and barriers in AIMS, CEAS, CACS G, and/or RGS and similar inventory systems that require training and/or guidance.
- Identifies and assists with the development of basic and refresher training for the AIMS, CEAS, RGS, and/or RGS Batch processing.
- Reviews and assists with the Internal Revenue Manual (IRM) and Operation Manager directed listings to improve the effectiveness and efficiency of the Operation.
- Examples include Reject Registers, Error Registers, AIMS Monthly Correction & Deletion Records, SSIVL, Unpostables, Unassessed Closure Listing, PDC Recall Listings, Error Reports, and/or Unverified Assessment Listings.
- STANDARD POSITION DESCRIPTIONS (SPD): PD95828 Visit the IRS SPD Library to access the position descriptions.
Requirements
- Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION
Education
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Teamwork Technical Competence Workload Management Written Communications Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Cheating on an assessment may also result in your removal from consideration. Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates.
If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified. Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration.
Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.
IRS employees may obtain their most recent awards listing at *** If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as "well qualified" to receive special selection priority.
Documents you must provide
- The following documents are required and must be provided with your application.
- All application materials, including transcripts, must be in English.
- Incomplete or insufficient information may result in not being considered for the position, or not receiving special consideration for which you may be eligible.
- Please view Application Preparation or How to write a resume for federal job.
- Resume (Failure to follow instructions, will result in not being considered.) Do: Limit to two (2) pages.
- Recommend a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point, page margins of 0.5 inches.
- Applicants that attempt to circumvent the 2-page limit page limit, for example by materially reducing readability, will be deemed ineligible.
- Include relevant work experience - Employer Name, Job Title, Employment dates (start to end date or present), and a brief description of duties that clearly demonstrate your qualifications.
- Don't: Include photographs, classified or sensitive information, SSN, encrypted/digitally signed documents, or other inappropriate content.
- Resumes containing prohibited information will be deemed ineligible.
- Copy and paste duties or specialized experience from the job announcement, as this is not a demonstration of your experience.
- Additional Information: Pay plan, series, and grade (e.g., GS-0301-09) should be provided for all federal service jobs.
- Failure to do so could affect your qualification determination.
- To receive full credit for work experience, include number of hours worked per week and specific MM/DD/YYYY start and end dates for every position.
- Do not include personal information such as age, sex, religion, race, or disability.
- Do not include embedded links as they will not be opened or considered when determining qualifications.
- If you update and resubmit your application, only the most recent resume will be considered to determine qualifications.
- Education (if applicable) - Refer to Qualification and Education sections above for requirements For positions with an education requirement, or if you are qualifying for this position based on education or training, submit a copy of your transcript(s) or equivalent.
- An official transcript(s) will be required if you are selected.
- Registration/License (if applicable) - Current, active registration/license 4.
- Performance Appraisal/Awards (strongly encouraged) Submit the most recent completed annual performance appraisal.
- Submit copies of any incentive/performance awards received that may have an impact on the qualifications for the position to be filled.
- Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees: Review and submit the required documentation as outlined under CTAP 6.
- IRS Reassignment Preference Program (RPP) (if applicable) Submit your RPP Notice and most recent performance appraisal.
- Appraisal must reflect Fully successful or higher overall rating.
- Current Employees Documentation (recommended if applicable) If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
- Failure to provide an SF-50(s) that shows your eligibility may result in an ineligible determination.
Benefits
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at *** option #1 for ERC.
What to expect next
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.
" Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. To learn more, please visit our page at: Treasury.gov/fairchanceact.
Additional information
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Additional jobs may be filled from this announcement or any other source to fill these vacancies. Alternative work schedule, staggered work hours may be available.
Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
How to apply
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Details on this page reflect the source posting as of Nov 1, 2026. Closing dates and salary ranges can change without notice — the official listing is always authoritative. How our coverage works.
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