Audiologist (Clinical Specialist)

About the role

The Northern Arizona VA Healthcare System (NAVAHCS) is seeking one (1) full time Audiologist (Clinical Specialist) to provide audiology services in our Specialty & Diagnostic service line at the Bob Stump VA Medical Center in Prescott, AZ.

The incumbent will be responsible for developing and administering special programs while also conducting a full range of audiology and balance evaluations, treatment interventions, and counseling services to hearing-impaired veterans.

What you will do

• Uses best practices in audiology at NAVAHCS including audiologic evaluations, hearing aid evaluations, immittance testing, otoacoustic emissions, verification and cerumen management.
• Exercises independent clinical judgment and adapts clinical procedures and techniques to accommodate age-specific and unique patient conditions, needs and expectations.
• Provides ALDs as needed for Domiciliary and Centers for Community Living patients.
• Provides adequate clinic time and referrals as needed for TBI, stroke and certain geriatric patients to auditory processing and aural rehabilitation (speech pathology), geriatric management (social workers) and tinnitus and cochlear implant patients (Phoenix VA audiology).
• Provides diagnostic criteria to all providers for referral to audiology or ED (sudden hearing loss, draining ears, severe vertigo).
• Evaluates patients to determine nature, type and severity of hearing and balance disorders using a full range of diagnostic tests and techniques, family and social history, records review and consultation with family and other health care practitioners.
• Conducts face to face and ACE compensation and pension evaluations for hearing loss and tinnitus due to military service.
• Plans, coordinates and implements a full range of patient focused treatment services designed to optimize function.
• Provides handouts and conducts patient in services to address the following: Difficulty hearing in noise; tinnitus and tinnitus maskers; dizziness; hearing aids; hearing aid maintenance and swimmer's ear.
• Uses privacy standards for patient treatment and education to include family members and authorized caregivers.
• Incumbent functions as a team leader and is responsible for ensuring that work assignments of other members of the clinical team are carried out by performing a range of duties such as distributing and balancing workload among employees in accordance with established workflow or job specialization.
• Evaluates clinic schedules daily and weekly for audiologists and audiology technicians to ensure clinic appointments are appropriately scheduled, including C&P evaluations, audiologic and hearing aid evaluations, hearing aid fittings and follow up.
• Oversees consult list to ensure consults are received, scheduled or placed on EWL within seven days.
• Oversees consult service tracking list weekly to determine if consults should be rescheduled, cancelled or discontinued according to VHA Outpatient Scheduling Policy and Procedures.
• Monitors schedules with MSAs daily to fill cancellations, add unscheduled visits or add overbooks.
• Assists MSAs in determining patient requirements in consult scheduling - audiologic or hearing aid evaluations, follow ups or walk in clinic.
• Monitors patient totals, weekly and monthly, to determine staffing requirements at NAVAHCS and Flagstaff CBOC.
• Prioritizes appointments for scheduling depending upon consult request, degree of hearing loss, age, medical issues and other factors, as needed.
• Coordinates with Community Managed Care or non-VA care, depending upon patient needs.
• Coordinates services with Community Managed Care and non-VA care audiologists.
• Familiarizes audiologists using VA guidelines on audiologic and hearing aid services.
• Orders and certifies hearing aids from VA for Choice and non-VA care audiologists.
• Monitors DALC monthly hearing aid list, certifying, coordinating hearing aid fittings or return for credit.
• Uses computer spreadsheet to ensure all hearing aids, ALDs, repairs and loss and damage are ordered and scheduled.
• Coordinates with C&P in Primary Care to schedule and provide face to face and ACE examinations.
• Provides addendums or re-evaluate patients from outside contractors for C&P examinations as requested by VARO.
• Works with NAVAHCS Decision Support System (DSS) on audiology and hearing aid coding.
• Maintains and schedules calibrations, oversees equipment repairs and replacements.
• Maintains in good working order all clinic equipment and troubleshoots equipment issues with Biomed.
• Participates in ordering any new equipment or requests equipment repairs through Biomed.
• Completes annual inventory of equipment.
• Conducts SHA examinations for C&P, overbooking schedules if necessary.
• Coordinates schedules with MSAs for day-to-day adjustments.
• Manages day-to-day operations of clinic and plans for future needs.
• Provides information and data required to implement overtime, including evening and Saturday clinics.
• Notifies managers of budget constraints from Prosthetics and Biomed regarding hearing aids, ALDs, equipment and equipment repairs.
• Performs other duties as assigned.
• Work Schedule: Monday - Friday; 7:30am to 4:00pm Virtual: This is not a virtual position.
• Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• Long-form resume/Curriculum vitae (CV) The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Other (1) Full, current, and unrestricted license to practice audiology.
• PCS Orders Professional Certification Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.