Assistant Health Services Administrator (O-5 Billet) Supervisory

About the role

This supervisory ICE Health Service Corps position supports health operations at medium to large healthcare or staging facilities. The Assistant Health Services Administrator reports to the HSA, serves as supporting health authority and alternate TRIAD chair, supervises key staff, monitors contracts, and collaborates with facility leadership.

The AHSA serves as the alternate Government Technical Monitor. This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

What you will do

• Serves as the supporting Responsible Health Authority (RHA), overseeing the day-to-day operations of the healthcare services mission within the facility.
• Ensures the organization and delivery of health care in the facility maintains compliance with all applicable policies, accreditation standards, laws, and regulations.
• Collaborates with the RHA, Clinical Director, and Nurse Manager, as a function of the leadership Triad, to establish necessary processes and procedures ensuring provision of consistent, high-quality standards of care are equally accessible by all detainees.
• Assists HSA in role as final approving authority for the facility schedule to support the mission.
• Maintains a collaborative working relationship with ICE-ERO, Custody, and outside agencies as applicable.
• Performs supervisory responsibilities to government employees within their rating chain and manages personnel issues, and potential resolutions when applicable.
• Provides training and mentoring of the Facility Healthcare Program Manager (FHPM).
• Assists HSA in addressing all other government personnel issues through their respective supervisory chain of command.
• Assists HSA in maintaining full responsibility for planning, directing, organizing, coordinating, and controlling overall administrative operations through supporting managers who possess technical expertise in their respective areas.
• Collaborates with the HSA, RHSA and Chief of Health Operations regarding complex personnel and operational issues, providing potential resolutions.
• Employs high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce.
• Assists HSA in providing program direction to supporting managers in various administrative areas for necessary mission accomplishment and accreditation standards.
• Serves as alternate Government Technical Monitor (GTM) for all contracted services at the facility, to include: personnel/staffing services, translation services, laboratory services, biological and hazardous waste disposal services, air management services, medical and dental equipment inspection and recalibration services, radiology services.
• Assists HSA in monitoring on-site contracts to ensure services rendered are consistent with the contract.
• Assists HSA in reviewing all invoices and vouchers for accuracy in a timely manner in accordance with the Prompt Payment Act.
• Identifies and addresses discrepancies prior to validation.
• In conjunction with the HSA, collaborates with the headquarters contracting officer representative (COR) to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts.
• Administer and monitor policies and procedures and identified objectives of all programs established by IHSC to include: staffing, training, records management, clinical services, nursing services, behavioral health services, pharmacy services, dental services, medical records, and administration; quality assurance programs, safety and security standards, public health, environmental control standards.
• Develop and implement policies and procedures at the local level that are coordinated with and supportive of clinic activities.
• Monitor compliance of all required elements within DHS/ICE/IHSC policies, regulations, and the rules of all associated accrediting bodies (ACA, NCCHC, PBNDS, FDS) by monitoring operations, performing internal assessments, and initiating changes where required.
• Monitors and directs all required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards.
• Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include developing, evaluating, and adjusting local operating processes and procedures.
• Ensures all required meetings are held and documented in compliance with established policies and accreditation standards.
• Ensures fiscal responsibility through appropriate management of the clinic budget.
• Ensures government furnished property and supplies which includes medical equipment and administrative supplies are properly accounted for and in good condition sufficient to meet mission requirements.
• Oversees the local government purchase program (P-Card) ensuring the proper level of medical equipment and supplies are available and accessible for full clinic operations.
• Effectively communicates resource and funding needs to the proper agency authorities with all required supporting documentation.
• Travel required up to 25% as directed by the Unit Chief of Health Operations.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Minimum of a bachelor's degree in Healthcare Administration or related field of study preferred.

Must have two years management experience as a uniformed service officer or a minimum of one year experience in health care administration as a uniformed service officer.

If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain status. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.

Obtains level II Contracting Officer Representative (COR) Certification within 12 months of hire. Maintains clinical and administrative professional skills via continuing education opportunities and completion of competencies to aid in support of TDY as needed. Correctional Health experience preferred.

Knowledge of issues confronting the health care delivery system, including specific problems and concerns of special population groups. Flexibility and ability to adapt to sudden changes in schedules and work-related requirements. High degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and program issues.

Proven ability to respond 24/7 to staff for consultation. Maintains basic readiness status. Maintains current CPR/BLS certification.

How you will be evaluated

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Documents you must provide

• To apply for this position, you must provide a complete Application Package.
• Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.
• A complete application includes: U.
• Public Health Service Officers Cover Letter/Letter of Interest.
• (Place under "Diploma/GED") Professional license.
• (If applicable) Additional professional certificates.
• (If applicable) Three professional references.
• (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training.
• (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
• A copy of your Certificate of Investigation (located in your eOPF). *Three most recent Commissioned Officer Effectiveness Reports (COER).
• (Place under "Performance Appraisal") For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.
• Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
• If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
• New Call to Active Duty Cover letter/Letter of Interest.
• Please include location preference here.
• (Place under "Diploma/GED") Professional license.
• (If applicable) Additional professional certificates.
• (If applicable) Three professional references (i.e., name, title, and contact information) CV - e.g., relevant experience, education, training.
• (Place under "USPHS Promotion CV") U.S. Public Health Service - Appointment Board Decision Letter/Email or a screenshot of AES dashboard to the United States Public Health Service

What to expect next

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process.

To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Additional information

SUPERVISORY CONTROLS: Incumbent reports to the Health Services Administrator. In the absence of an HSA, the regional HSA (RHSA), will assign a supervisory HSA. Assignments are usually of a long term, recurring or broadly defined nature.

Officer plans, and organizes own work, determines sequence of assignments, selects, and develops methods and seeks assistance from experts only rarely. Work is reviewed for attainment of objectives. Guidelines may be applicable to some but not all parts of assignment and may contain some inconsistencies and be partially unconfirmed.

Selection and adaptation from available possibilities involving a moderate amount of modification and innovation is required. The officer uses judgment in interpreting and adapting guidelines such as policies, regulations, accreditation standards, precedents, and work direction for application to specific situations and work products.

The officer analyzes requirements and recommends changes in guidelines and program policies. Innovations and modifications to accepted procedures must be approved and clearly documented. The officer keeps the supervisor informed of the status on projects and consults with him/her on any significant problems encountered.