Airway Transportation Systems Specialist (SOC NAS)

About the role

This position is an Airway Transportation Systems Specialists (ATSS). All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system.

ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS).

What you will do

• Serves as an ATSS (NAS Area Specialist), in a Service Operations Center (SOC).
• Performs a variety of functions directly relating to the operations of the NAS.
• Focus is on the availability and reliability of the services and products provided to users of the NAS.
• Recognized as the principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.
• Responsible for the planning, directing, coordinating, monitoring, and maintenance activities associated with the management of assigned NAS systems/facilities.
• Performs work of broad scope and complexity with a high degree of independence.
• Applies broad experience and comprehensive technical know ledge to maintain and protect the Integrity and safety of all components and systems for the NAS service delivery.
• Provides the highest organization level of technical support associated with analyzing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.
• Plans, coordinates and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues.
• Resolves unique technical problems without managerial intervention, providing coordination and suggested solutions.
• Rapidly analyzes and seeks resolution to problems as they arise and makes adjustments as necessary to deal with system outages and network performance deterioration.
• Initiates action for the timely repair or restoration of services and systems, taking into account the availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the NAS.
• Incumbent is responsible for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Pagi ng function).
• Incumbent -in-charge is expected to be management's representative during non-administrative hours.
• Integrate Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning.
• Contacts are both internal and external.
• Often represents the organization as the primary point of contact on projects, programs, and other work activities to coordinate and implement plans or obtain information and resolve problems.
• The Operations area serves as a principal organizational element of the Technica l Operations Organizational to plan, direct, coordinate, monitor, and accomplish activities associated with real-time management of assigned NAS systems/facilities at the service integrity level.
• Reports to the Serv ice Operations Center Manager.
• Receives general program assignments from a supervisor or higher-level manager.
• Assignments are stated in terms of priorities, overall objectives, and boundaries.
• Completed assignments are considered technically authoritative and are reviewed only for genera l compliance with organizational objectives.
• Identifies resources needed to perform assignments.
• Organizes and assigns resources needed to accomplish large work activities within established schedules.
• Performs other duties as assigned.
• Incumbent must possess a valid driver's license.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• A resume is required and must be submitted online when you apply.
• A copy of your most recent SF-50, Notification of Personnel Action is required.
• Please read the paragraph below which explains what your SF-50 must contain.
• For Competitive Promotions: A Supervisor's Endorsement Form or Memorandum is required and must include the job announcement number and supervisor's signature.
• Reassignment Ingrade/Downgrades: A Supervisor's Endorsement is not required for reassignments (ingrades) or voluntary downgrades.
• We encourage applicants to use the upload feature in USAJOBS for submitting supporting documents such as your SF-50, and/or a supervisor's endorsement If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Narratives for Demonstrated Abilities are Mandatory.

Failure to submit demonstrated abilities statements will prevent you from receiving further consideration.

Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process.

Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the vacancy announcement number.

You may upload your document with your application. Documents sent via email WILL NOT receive consideration. Appointment type: Permanent Full Time Security: POS Sen 5 (Mod Risk).

Substance Testing: Not Required. Financial Disclosure: No Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Links to Important Information: Locality Pay, COLA