Airway Transportation Systems Specialist

About the role

The Airway Transportation Systems Specialist (ATSS) serves as an Operations Control Center (OCC) Specialist within the Technical Operations Service Unit, NAS Security & Enterprise Operations (NASEO) Directorate, National Operations Group (NOG).

The position is located at an OCC and is responsible for coordinating maintenance and operational activities with other FAA personnel and local, state, other Federal and private sector agencies to ensure continued system operations.

What you will do

• The ATSS is considered a technical expert within the Operations Control Center for the assigned system or specialty area.
• The work of this position directly supports the objectives of the National Operations Group and the safe and continual operation of the NAS, air traffic operations and FAA programs.
• The ATSS serves as a principal technical specialist and may perform duties as a project manager or team leader.
• The Specialist Is recognized for a high level of technical expertise on legacy and newly developed systems within large facility or multiple facilities over a large geographic area.
• The Specialist performs work of broad scope and complexity.
• Provides technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.
• The position performs the following work tasks/assignments: Develops workable solutions for use in resolving unanticipated situations adversely affecting heavily utilized or operationally critical components of the NAS.
• Takes decisive action to resolve major problems and assure the continuous availability and total reliability of NAS services.
• Work requires maintaining technical expertise on complex systems and/or emerging technology systems interrelationships and management of the NAS.
• Resolves restoration problems with minimal impact to the NAS.
• Ensures that all events are logged appropriately.
• Responsible for issuing and canceling applicable NOTAMS.
• Coordinate with multiple air traffic entities to shutdown and restore facilities, systems and services to prevent activities from disrupting air traffic operations.
• Applies comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for NAS service delivery.
• Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs.
• Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues.
• Management states assignments in terms of priorities, overall objectives, and boundaries.
• Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives.
• Resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions.
• Provides guidance to other Specialist regarding difficult technical or operational issues.
• Interprets and adapts technical manuals, manufacturers' instructions, FAA policies and procedures, and other publications.
• Work is reviewed for compliance with established policies and sound technical and programmatic judgment.
• The Control Center Team maintains a global 24/7 situational awareness of the NAS infrastructure and services; therefore, to meet operational requirements, the employee will be required to work or must be available to work a 24/7 rotating shift.

Requirements

• We are not accepting applications from noncitizens.

Education

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application.
• These documents must be uploaded or fax to *** on or before the closing date of this announcement.
• All submitted documents should reference the announcement number.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA.

Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement.

Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Links to Important Information: Locality Pay, COLA