Air Traffic Control Specialist (Support Specialist)

About the role

Serves as a Staff Support Specialist (MSS- I) at a terminal facility.

Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operation, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.

What you will do

• The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System.
• Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures.
• The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives.
• Must be able to communicate clearly and tailor their message to the target audience.
• While not required, hardware/software experience is desirable.
• Some travel will be required.
• Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.
• Communicates intra/inter facility as well as among various lines of business and industry.
• Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of facility goals and objectives.
• Applies expertise toward the completion of projects/studies and facility reports.
• Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.
• Conducts investigations. evaluations, and briefs facility personnel.
• Develops methods to improve customer service and the quality of support provided.
• Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.
• May perform duties outside of the facility commensurate with grade and experience.
• Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties.
• The incumbent is responsible for planning, designing and completing work assignments independently.
• Results of the work are technically authoritative and are normally accepted without change.
• Work is evaluated in terms of results achieved and effectiveness in assigned program areas.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• To be considered for this announcement, you must complete the on-line application by the closing date of the announcement.
• In addition, you must submit the FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement.
• You must upload, or fax the FAA Form 3330-43-1 to the servicing HR Office identified in this announcement.
• If faxed, the FAA Form 3330-43-1 must be received by 11:59 PM Eastern time, on or before the closing date of this vacancy announcement.
• FAA Form 3330-43-1 must be completed and submitted with applicant signature.
• Failure to provide applicant signature will result in loss of consideration.
• Late or incomplete bid packages will not be considered.
• Emailed documentation will not be considered.
• We are requesting that applicants also provide a direct daytime phone number and/or e-mail address.
• It is the applicant's responsibility to review applications for legibility and completeness.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***
• Forms: FAA-3330-43-1 : Rating of Air Traffic Experience For AT Movement

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** In addition to meeting the minimum qualifications, candidates will be rated in accordance with the instructions on FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement.

If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Position is not covered under P.L. 92-297 for early retirement purposes.

Selection and placement are contingent upon waiver or completion of satisfactory security requirements. Links to Important Information: Locality Pay, COLA