Air Traffic Control Specialist, Staff Support Specialist

About the role

Serves as a Service Center Staff Support Specialist (MSS- 1).

What you will do

• Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
• The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System.
• Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures.
• The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives.
• Must be able to communicate clearly and tailor their message to the target audience.
• While not required, hardware/software experience is desirable.
• Some travel will be required.
• Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.
• Communicates intra/inter facility as well as among various lines of business and industry.
• Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of organizational goals and objectives.
• Applies expertise toward the completion of projects/studies and facility reports.
• Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.
• Conducts investigations, evaluations, and briefs facility personnel.
• Develops methods to improve customer service and the quality of support provided.
• Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.
• May perform duties outside of the facility commensurate with grade and experience.
• Depending upon organizational structure, reports to a Team Manager or Group Manager, who provides administrative direction for work assignments, in terms of broadly defined missions or functions within areas of specialties.
• The incumbent is responsible for planning, designing and completing work assignments independently.
• Results of the work are technically authoritative and are normally accepted without change.
• Work is evaluated in terms of results achieved and effectiveness in assigned program areas.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• All FAA Employees must include a copy of their most SF-50 (please see further details below).
• IN ADDITION: applicants must submit completed FAA Form 3330-43-1 (Rating of Air Traffic Experience for AT Movement).
• Signatures are no longer required.
• Forms may be submitted either by including a copy as an attachment with your on-line bid package or faxing to the fax number provided in this bid.
• These forms must be submitted on or before the closing date of this announcement.
• IF THESE FORMS ARE NOT SUBMITTED, APPLICANTS WILL LOSE CONSIDERATION DUE TO AN INCOMPLETE PACKAGE.
• Applicants are reminded that FAA 3330-43-1 is required and NOT FAA Form 3330-43.
• NOTE: If you choose to submit the form via fax, we cannot guarantee timely receipt or assume responsibility for the quality or legibility of the form.
• Illegible forms will result in loss of consideration.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***
• Forms: FAA-3330-43-1 : Rating of Air Traffic Experience For AT Movement

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. *** Position is located in Operations Evaluations Team North, AJV-E130. 1.

FAA Form 3330-43-1 must provided in order to receive consideration. 2. Interviews will be conducted IAW applicable Collective Bargaining Unit Agreement.

3. This position is NOT covered by PL-92-297 for Good Time purposes. 4.

A current medical is required if selectee maintains Operational Currency. This is a bargaining unit position. This position is represented by NATCA: Staff Support Specialists.

Links to Important Information: Locality Pay, COLA