Administrative Support Assistant (Veterinary Services) NF-03

About the role

This position is located at the Aviano Veterinary Treatment Facility. Incentives and Bonuses Incentives will not be paid.

What you will do

• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record.
• Schedules appointments, completes the client admission forms.
• Screens/Updates the existing medical record or collects sufficient information to prepare new record.
• Reviews discharge information or handouts with client.
• Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood).
• Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures Completes bi-weekly payroll reports.
• Prepares and submits required end of month reports.
• Assists with preparation of the yearly clinical budget.
• Initiates personnel actions at the direction of management.
• Monitors and replenishes inventory.
• Receives payments for services rendered.
• Balances cash and checks daily; makes daily bank deposit.
• Monitors and replenishes inventory.
• Serves as clinic ordering official and Government Purchase Cardholder.
• Processes purchasing documents.

How you will be evaluated

Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.

Click this URL to view the kit: *** Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire.

If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Preference 1 Spouse Employment Preference (SEP) NAF Preference 2 Involuntarily Separated From the Military (ISMP) NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY) NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Termination of Spouse Employment Preference Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details?

Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Documents you must provide

• About Your Resume Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement.
• Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement.
• For additional information on the two-page resume limit refer to: *** Your resume must be 5 megabytes (MB) or less.
• We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
• Click this link for more tips: ***
• Please do not include photographs, personal images or other inappropriate content in your application materials.
• Required Documents Required documents may vary based on the requirements for the position.
• The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service DA Form 3434 DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority Transition Assistance Stamp Card for Involuntarily Separated Military Preference / DD Form 1173 to support Family Member’s use of Preference Other (4) PCS Orders Proof of Marriage Status Resume SF-50/ Notification of Personnel Action

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission.

We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement.

As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.

NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

What to expect next

Our Next Steps to Review Your Application and Keep You Informed 1. Application Review Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.

If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements. 2. Keeping You Informed If you provided an email address, you'll receive a confirmation email letting you know we've received your application.

As your application moves through the hiring process, we'll send you updates and notifications via email. Processing times may vary, but we'll do our best to keep you informed every step of the way. Your Next Steps to Stay on Top of Your Application 1.

Check Your Contact Information If your contact information changes after the job announcement closes, let us know as soon as possible. 2.

Ensure You Receive Updates Double-check that your email address is accurate and that your inbox can receive messages from us, Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application. 3. Sign Up for Text Alerts Want to stay ahead in the hiring process?

In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete. We're excited about your interest in this position and look forward to reviewing your application!

Additional information

Area of Consideration This job is open to candidates who are you within the commuting area.

NOTE: Local commuting area is defined as AVIANO/ITALY and surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse/family member relocating to this installation.

Spouses/family members do not receive preference until arrival at the overseas location. Please note: To be considered eligible ITALY SOFA requirements must be met. In addition, to be considered for employment at this location, the incumbent must be a U.S. Citizen or legal U.S. Resident residing in/around the area as noted in this Job Opportunity Announcement.

Logistical support will not be provided (i.e. selectee must already have and maintain command sponsorship through eligible dependency or other employment). (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).

Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.

Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59PM EST on 11/13/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. Salary Information: Salary is pro-rated based on a 40 hour work week.

Hourly salary is: NF-03 $16.50 PH ($34,436 PA) PCS Costs Payment of Permanent Change of Station (PCS) costs are not based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system.

Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Important Information Regarding Access to Certain Federal Facilities: - Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See *** for details.

Scheduling Information: Flexible/Intermittent (00 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs). Flex employees are not entitled to leave or benefits however, there is no upper limit to the number of hours a flexible employee may work (subject to overtime obligation and work scheduling requirements).

Work schedule to be determined after hire.